Tickets.com wants you to be successful and provides additional products and services to help you manage your ticketing solution, drive online ticket sales, etc.
Marketing
Marketing services from Tickets.com works in partnership with your in-house marketing department with a single goal in mind - to help you reach more customers and sell more tickets, as simply, and cost-effectively as possible. Our tried and true marketing programs deliver a proven track record of results—from strategic planning, press conferences, events and media outreach campaigns to leveraging our expertise in technology with integrated email blasts and website ticketing.
Ticket Stock
In addition to your choices for software and services, Tickets.com also provides many options for ticket stock and envelope production. Choose from our readily available standard stock or venue-branded customised ticket stock and be assured of the best possible price. All our ticket stock clients enjoy the benefits of our volume discounts, regardless of the quantity ordered.
Training
Tickets.com offers a comprehensive portfolio of training services designed for ticketing professionals to acquire, maintain, and optimise their ticketing skills on our ProVenue® Ticketing Systems. Our training is completely customisable and we pride ourselves in providing our customers what they want, when they want it!
Hardware
We are continually upgrading our hardware and software to take advantage of the latest technology advances. For example, we now include IP-addressable equipment devices that allow us to remotely diagnose, and often repair, problems with ticket terminals and printers, which can significantly reduce downtime.
Client Product Knowledge Seminars
Using online meeting technology, Tickets.com provides a variety of real-time training, demonstrations, important product information, and marketing strategies once a month.
Fulfillment
The fulfillment of ticket orders placed via your Private Label webpage can be processed in our Miranda Office. All tickets are dispatched daily via Australia Post regular mail of Express Post depending in your preference.
Investment Guard
The Tickets.com Investment Guard Programme illustrates our continued commitment to delivering an extraordinary customer experience by protecting your technological investment with the company. In other words, regardless of technological enhancements or upgrades to Tickets.com features, products, and services, we will support and partner with you so that your business can move forward without interruption, with minimal effort, and at little to no cost.