Tickets.com offers a comprehensive portfolio of training services designed for ticketing professionals to acquire, maintain, and optimise their ticketing skills on our ProVenue® Ticketing Systems. Our training is completely customisable and we pride ourselves in providing our customers what they want, when they want it!
Where Do I Start?
If you are a new client, our Integrated Services Team will lead you through the complete integration process, assigning a ProVenue® Trainer early on to provide you a Business Needs Analysis, Facility Design and Training Agenda based on your ProVenue® Ticketing System. Please contact our Sales Department for more information: salespty@tickets.com
If you are a current client, fill in our ProVenue® Request for Training and a ProVenue® Trainer will contact you to design, develop, and deliver your customised training solution.
Establish Your Foundation.
A well trained staff is the foundation for a successful ticketing organisation. Problem is, your staff is not necessarily available all at the same time, in the same place to receive training.
If you’re ready to get started, our introductory training is recorded and available 24/7—ready when you are. Learn at your own pace and access this information as needed. Select the function you perform and begin your recommended training path to help get you started.
Build Your Skills.
The key to a successful ticketing organisation is having a highly skilled box office staff who can adapt quickly to fast-changing situations and, with your input, our ProVenue® Trainers will design, develop, and deliver customised training solutions to ensure a strong knowledge base within your organisation.
What we offer:
Learn More
Tickets.com is a strong advocate for continuing learning opportunities for clients in order to optimise your understanding of our ProVenue® Ticketing Systems. Specifically, we offer:
- Client Product Knowledge Seminars (CPKS)
Meet once a month online with trainers to review product functionality in an interactive setting.