Tickets.com Signs Multi-Year Extension With Chicago Cubs
Costa Mesa, CA and Chicago, IL – June 6, 2006 –Tickets.com, a leading
provider of integrated ticketing solutions, announced today that the company
signed a multi-year deal with the Chicago Cubs to continue providing ticketing
services and digital ticketing technology to the club.
"We have a very strong and loyal fan base and the high demand for tickets
can put a great deal of pressure on the ticketing system. Tickets.com delivers
the technology that our fans expect from us and provides a robust, reliable
system that can handle our heavy ticket volume,” said Mark McGuire, executive
vice president of business operations for the Cubs. “We’re pleased to be extending
our current five-year partnership with Tickets.com well into the future to
take advantage of their new technologies and commitment to delivering a great
fan experience.”
According to McGuire, ticket sales for the 2006 season on-sale was a great
example of the robustness of the Tickets.com system, and of the successful
partnership with the Cubs. The Cubs sold more than 600,000 tickets in the
first 24 hours of tickets going on sale, breaking a team record for the
most tickets sold in a single day. Eighty percent of those tickets were
sold online. In addition, more than 200,000 tickets were Tickets@Home,
delivered right to Cubs fans’ home printers, doubling the number of Tickets@Home
printed during the entire 2005 season.
“We are very excited that the Cubs chose Tickets.com to continue to provide
their ticketing services. We have had a wonderful relationship with the
team, and the signing of this multi-year contract illustrates the Cubs
commitment to innovation in the marketplace and shows their confidence
in our technology,” said Andy Donkin, co-president of Tickets.com. “The
Cubs have been leaders in the sports market, utilizing our advanced online
features and functionality to offer more choices to Cubs fans online, while
strengthening the relationship with the Cubs fan community. We look forward
to helping the Cubs continue to build a great brand and business.”
Through the extended partnership with the Cubs, Tickets.com will provide
enhanced ticketing features, including Tickets@Home, true Shopping Cart
functionality, “My Tickets” fan portal, electronic ticket transfer and
Access Control. “My Tickets,” a newly introduced branded fan portal available
to Cubs’ season ticket holders through www.cubs.com, enables fans to manage
their ticket inventory, as well as sell and transfer their unused season
tickets online in a protected and secure environment. In addition, the
Cubs have also made it easier for fans to enter Wrigley Field by installing
Tickets.com Access Control throughout the ballpark. By wiring all of the
Cubs entry points, including the expanded seating areas, to allow for handheld
scanners, the Cubs can now verify bar coded tickets and speed up the fan
entry process, while providing the Cubs with excellent customer service
information.
There are still Cubs tickets available online for the 2006 season through
www.cubs.com, by phone at 1.800-The-Cubs (for Illinois callers) and 1.866.652.2827
(for out-of-state callers), the Tribune Store at Tribune Tower, located
at 435 N. Michigan Ave, and at the Wrigley Field Box Office.
About Tickets.com:
Tickets.com, a subsidiary of MLB Advanced Media, LP, the interactive media
and Internet Company of Major League Baseball, is a premier event ticketing
solutions and services provider for thousands of top worldwide entertainment
and sports venues. Among the company's clients are Pepsi Arena, Greensboro
Coliseum, U.S. Holocaust Memorial Museum, Wolftrap Center for the Performing
Arts, The Playhouse Square Foundation, and the HSBC Arena. Premier sports
organizations and esteemed college and universities include the NHL Buffalo
Sabres, several Major League Baseball teams, Princeton University, Brown
University and Syracuse University. International clients include the New
Zealand Postal System, the West Albion Bromwich Premiership football club
in the UK, and the 2006 Olympic Winter Games in Turin, Italy via its alliance
with Milan-based Ticket One.
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