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Tickets.com Product Overview

Tickets.com offers seamless, efficient ticketing and marketing services that greatly enhance and simplify the way venues sell tickets. From turnkey, box office management solutions to integrated, enterprise ticketing systems, our products and services enable you to deliver an exceptional ticket-buying experience for customers. Whether intimate club or arena, let Tickets.com help you manage all of your ticketing needs.

ProVenue® - The Ticketing Solution for the Next Generation
ProVenue, the newest and most advanced ticketing system from Tickets.com Inc., puts you in control of your ticketing operation, from box office to phone sales to Internet transactions. With unsurpassed flexibility, open architecture, robust data management tools, user-friendly interface, interactive seat map, and transaction speed, ProVenue delivers industry leading technology to ticketing.

Other Tickets.com Ticketing Solutions
ProVenueMax™ is an in-house licensed ticketing system expressly designed for organizations that want to manage their own ticketing system, backed by state-of-the-art technology, rock solid stability, and expert training and support.

Integrated Products and Services
Tickets.com offers a comprehensive suite of integrated products to both automate your ticket sales and build a more effective and efficient ticketing operation. We offer Access Control to speed the entry process and track customer activity, Campaign Creator™ for venue marketing, ProVenueInsight™ for reporting and data analysis, ProVenue Automated Kiosks, and an interactive voice response (IVR) system.

For automated, 24/7 online ticket sales, we provide ProVenueOnline®, a powerful, real-time Internet transaction engine that works in tandem with any ProVenue ticketing solution or an organization’s current box office system. ProVenueOnline delivers high volume, real-time ticketing transactions in a secure environment.

Advanced online functionality enabled by ProVenueOnline includes:

  • Season renewals
  • Season, Mini-plan, and Targeted group sales
  • Protected onsales
  • Shopping cart
  • Online coupons and gift certificates
  • Gift cards
  • Upsells
  • Alternative event sales

Integrated services from Tickets.com help to expand your network of distribution channels for increased ticket sales. We offer professional call center support as well as an extensive national roster of high-profile retailers to leverage as ticketing outlets.

Product Features
Boost ticket sales and the capabilities of your ticketing solution through a variety of Tickets.com product features. Enabled by ProVenueOnline, our full suite of innovative, value-added technologies enhances the customer experience through offerings such as Event Ticket Insurance and MyTickets™, a branded customer portal that allows customers to manage their own ticket inventory, including reselling, transferring, or donating their unused tickets.

Improve customer satisfaction by giving your customers the ultimate convenience of advanced, digital ticket delivery methods. Customers can have the flexibility to either print their tickets on a home or office printer with Tickets@Home® or have tickets sent directly to their mobile phones with Tickets@Phone®.

Utilizing Private Label web pages, you can also create customized content to develop and promote your own brand identity and provide consumers with a seamless, user-friendly online experience.

Additional Tickets.com Products and Services
To help you get the most from your ticketing solution and beyond, Tickets.com also offers the following products and services:

Additional product and service information is available at www.tickets.com.

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