Marketing services from Tickets.com works in partnership with your in-house marketing department with a single goal in mind - to help you reach more customers and sell more tickets, as simply, and cost-effectively as possible. Our tried and true marketing programs deliver a proven track record of results—from strategic planning, press conferences, events and media outreach campaigns to leveraging our expertise in technology with integrated email blasts and website ticketing.

In addition to your choices for software and services, Tickets.com also provides many options for ticket stock and envelope production. Choose from our readily available standard stock or venue-branded custom ticket stock and be assured of the best possible price. All of our ticket stock clients enjoy the benefits of our volume discounts, regardless of the quantity you order.

Tickets.com offers a comprehensive portfolio of training services designed for ticketing professionals to acquire, maintain, and optimize their ticketing skills on our ProVenue® Ticketing Systems. Our training is completely customizable and we pride ourselves in providing our customers what they want, when they want it!

We are continually upgrading our hardware and software to take advantage of the latest technology advancements. For example, we now include IP-addressable equipment devices that allow us to remotely diagnose, and often repair, problems with ticket terminals and printers, which can significantly reduce downtime. Also, we are now deploying Compaq IPAQ computers and Boca printers at all sites.

Using online meeting technology, Tickets.com provides a variety of real-time training, demonstrations, important product information, and marketing strategies once a month.

The fulfillment of all ticket orders placed via the Tickets.com website, our call center live agents, and interactive voice response are processed in our Concord, CA location. Our facility’s proximity to our Customer Service / Call Center allows us to respond quickly to any ticket fulfillment needs.

Tickets.com Client Services Representatives act as consultants to advise you on how to best use our ticketing system to meet your unique needs. They are well trained and knowledgeable about the ticketing industry in general and our ticketing software specifically. They ensure your events go on sale as scheduled through all sales channels and ensure a smoothly operating box office.

Tickets.com Client Services Representatives act as consultants to advise you on how to best use our ticketing system to meet your unique needs. They are well trained and knowledgeable about the ticketing industry in general and our ticketing software specifically. They ensure your events go on sale as scheduled through all sales channels and ensure a smoothly operating box office.