Tickets.com offers a comprehensive portfolio of training services designed for ticketing professionals to acquire, maintain, and optimize their ticketing skills on our ProVenue® Ticketing Systems. Our training is completely customizable and we pride ourselves in providing our customers what they want, when they want it!
Where Do I Start?
If you are a new client, our Integrated Services Team will lead you through
the complete integration process, assigning a ProVenue® Trainer early
on to provide you a Business Needs Analysis, Facility Design, and Training
Agenda based on your ProVenue® Ticketing System. Please contact
our Sales Department for more information: Sales@Tickets.com
If you are a current client, fill out our ProVenue® Request for Training and a ProVenue® Trainer will contact you to design, develop, and deliver your customized training solution.
Establish Your Foundation.
A well-trained staff is the foundation for a successful ticketing organization.
Problem is, your staff is not necessarily available all at the same
time, in the same place to receive training.
If you’re ready to get started, our introductory training is recorded and available 24/7—ready when you are. Learn at your own pace and access this information as needed. Select the function you perform and begin your recommended training path to help get you started.
Build Your Skills.
The key to a successful ticketing organization is having a highly skilled
box office staff that can adapt quickly to fast-changing situations
and, with your input, our ProVenue® Trainers will design, develop,
and deliver customized training solutions to ensure a strong knowledge
base within your organization.
What we offer:
Learn More.
Tickets.com is a strong advocate for on-going learning opportunities
for clients in order to optimize your understanding of our ProVenue®
Ticketing Systems. Specifically, we offer:
- Follow-up Training:
- Client Product Knowledge Seminars (CPKs): Meet once-a-month online with trainers to review product functionality in an interactive setting.
- Tickets.com Ticket Summit: Meet respected industry leaders and network with peers from around the globe at the Tickets.com Annual Summit and learn from ProVenue® Professionals as they explore current and emerging technologies.
