A 24-hour a day, 7 days a week sales channel!  This phone technology allows our systems to detect voice and touch-tones when ticket buyers call our call center.  IVR systems are used to service high call volumes and improve the customer experience.  This system supplements our live agent base during regular hours of operation as well as when the call center is closed.

We also have limited Spanish speaking transactional IVR applications currently in use, with more under development.