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United Kingdom Venue Reaches Major Milestone with

This month we are celebrating our longest client relationship as Pavilion Theatre Rhyl reaches its 25th Anniversary. For a quarter of a century an eclectic mix of artists and performers have appeared at the seaside venue, with by their side from the very start.

Since partnering with us in 1991 the theatre has progressed from using the original DOS system Pass2 to using our ProVenue suite of products to manage all ticketing requirements. In recognition of the theatre’s development and strategy to constantly evolve and innovate its business processes, the Pavilion also uses ProVenueOnline® and ProVenueConnect.

From the beginning we have worked closely with operations manager Val Simmons who has worked at the theatre since it opened. Speaking about our partnership, Val said: “Since we first engaged in 1991, we have not only seen our systems and processes advance greatly but also our relationship with the staff there.”

“The support desk is always on hand to resolve any queries that we might have and the onsite training provided is excellent. We’ve really enjoyed working so closely with the team over the last 25 years and look forward to many more!”

On Sunday September 18th, the theatre will celebrate its 25th Anniversary with a special Gala Concert, which will feature an all Welsh cast. Pavilion Theatre Rhyl is renowned for its variety of productions and events, making the flexibility of its ticketing system an important feature for Val and her team:

“We need to be able to determine how and when we sell tickets and thanks to, we are able to manage the sales process ourselves very easily and efficiently.”

The entire team sends huge congratulations to Val and her colleagues at the Pavilion Theatre Rhyl for achieving this fantastic milestone. Our relationship is a true partnership and we are delighted that we can continue to offer the products, technology and service to support the theatre in their determination to innovate and succeed for many more years.

For more information on the Pavilion Theatre, Rhyl, visit

The First English Football Club To Adopt ProVenue

Football League Two side Yeovil Town FC, has recently migrated to ProVenue to manage all of the club’s ticketing requirements having been a client since 2012.

It was a quick turnaround for the projects and support teams here to get the new system up and running in time for the start of the Football League season and ProVenue was installed and live by the time the club played their first home league game – a 2-0 win against Notts County.

The decision to move across to ProVenue was made to boost the club’s online ticket sales and experience for its fans; already sales online are up on last season’s per-game average and feedback from supporters has been very positive.

“We’ve received some great feedback from the club since they went live with ProVenue,” Robert Baker Ticket Office Manager at Yeovil Town said. “We’ve worked really closely with to ensure that the new system was designed and built to meet our ticketing needs – and, against a tight deadline, the team delivered exactly what was required. Their in-depth understanding of the club is invaluable and we have a fantastic relationship with the team there.”

For more information on Yeovil Town F.C. please visit

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