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Mastercard’s New Guest Checkout Option Launches on’s Advanced Ticketing Technology Platforms has partnered with Mastercard® to integrate a faster, smarter and more seamless checkout technology into the innovative ProVenue® and MyProVenue® ticketing systems. 

Venues and their patrons can now use their Mastercard in the new password-free guest checkout option that lets you check out quickly in just a few clicks reducing the time spent manually entering account information.

How does it work? 

Built upon global payment industry standards, checkout with Mastercard is fast, simple and secure. Enrolling is easy, then making a purchase is even easier. Just look for this payment icon and simply click to pay.

  1. Enter your user ID
  2. Review your Mastercard payment and shipping information
  3. Confirm your purchase

Who does it help?

For participating venue partners, it is intended to deliver reduced shopping cart abandonment rates and creates a frictionless experience through a more efficient checkout solution. For patrons, it will optimize the overall experience with fewer steps and more payment choices. works with partners like Mastercard® that make it easy to experience everything.

SplitSeasonTickets Joins the Ranks of Certified Solutions

SplitSeasonTickets, a California-based ticketing solutions company, has been Certified to use the ProVenue platform where it joins a select group of ticketing technology platforms. As a Certified Solution, SplitSeasonTickets may collaborate with venue clients to further build powerful consumer experiences for attending their live events.

Historically, fans not necessarily interested in full season packages had to utilize a common workaround whereby a group of fans would collectively purchase a full season package and then devise their own means to fairly distribute the tickets between each of the group’s buyers.

Dan Bartlett, founder of SplitSeasonTickets and a San Francisco Giants season ticket holder himself, decided to streamline ticket distribution for collective buyers.

Bartlett realized that, “year after year it was a hassle to figure out who gets which game.” With that in mind Bartlett created a software program that shares tickets electronically and without the need for manual distribution.

The SplitSeasonTickets solution groups season ticket holders with other participants in their collective, known as ‘Share Partners.’ The solution makes it easier to manage partners and tickets where tickets can be assigned/forwarded throughout the season or by using a fantasy style draft before the first game.

A fantasy style draft option according to Bartlett, allows all Share Partners to “select the games that best match their priorities.” In addition to providing a method to share tickets within a fan collective, SplitSeasonTickets helps season tickets holders find new Share Partners through a broader marketplace feature.

Understanding the value this software would bring to teams, Bartlett noted,

“over time season ticket holders lose partners for various reasons. Adding in a Partner Matching capability was the next logical step. Helping these accounts find new partners is helping these accounts renew.”

The new feature allows season ticket holders to reach beyond their friends and families to identify potential new Share Partners through the program and it gives sales representatives a viable option to help troubled accounts renew.

Teams across professional sports, such as the Giants, have benefitted from the SplitSeasonTickets solution for years. Encouraged by the success of the technology, Bartlett’s organization decided to broaden its reach by initially becoming a member of the ProVenue® Registered Developer Program and now achieving the status of a Certified Solution.

“Our goal is to be a partner in a team’s ticket sales renewal strategy and a key support tool for sales staff and season ticket holders. The integration with supercharges our platform and will help additional clubs offer the technology to their fans,” Bartlett stated.

Russ Stanley, Senior Vice President of Ticket Sales & Services for the Giants stated, “With SplitSeasonTickets, we have an automated draft system and thanks to the integration, it is so much more powerful because it’s all electronic.”

The innovative solution creates additional opportunities for single ticket sales explains Stanley, “If there’s a particular game that fans in a partnership didn’t get because one person got it and the other four people didn’t, we can now market to those people and say ‘hey, saw that you didn’t get this game against the Dodgers, if you want it, we’ll sell it to you.’ There are many opportunities in SplitSeasonTickets data for marketing single ticket sales.” Looking at what games are requested the most gives us data points for marketing, primary/secondary demand and single game pricing.

Chris Farrar, Director of Product and Partner Management for explained:

“SplitSeasonTickets offers something unique to our clients and their season ticket bases. We know it will help a wider network of fans experience live events as teams will be able to make the sharing of season tickets less manual and premier events much more accessible.”

Discover the ProVenue experience by learning more about how is transforming the future of ticketing with ProVenue and the Registered Developer Program.

A Constant State of Evolution

October 29th, 2019 – The live experience industry’s leaders recently convened in San Francisco at the FutureTixSymposium, which included a panel with’s Joe Choti (President & CEO) and Derek Argobright (Chief Technology Officer), to share fresh perspectives on the evolution of technological and experiential challenges and ways to improve partnerships.

This session featuring also included Mario Alioto, EVP, Business Operations, San Francisco Giants; Dan Teree founder, Big Neon / co-founder Tari, Big Neon / Tari; Larry Martin, SVP, Business Development, Gametime; and Steve Machin, GD of Ticketing Strategy & Innovation, FanDragon Technologies; and was moderated by Maureen Anderson, President & CEO, International Ticketing Association.  

After opening with each panelist describing their opinion of the current state of the industry, a thoughtful discussion ensued around the challenges facing the industry that sometimes can be in a fragmented and worried state.  

Following these sentiments – Argobright commented on the need to have collaborative focus on event discovery and engagement to compete with the fragmentation and distractions of today: 

“People are not going to buy what they don’t know about. Through emerging technologies, we are helping them discover events that interest them, propelling them off the couch and into a live experience.”

Discussions continued around Omni Channel Distribution, a method of selling and managing ticket inventory through multiple sources.’s innovative ProVenue® platform uses live inventory among each purchase channel with complete control.  This provides its venue partners with opportunities to maximize event awareness and pull those new customers off the couch and out to the event.

The balance of the conversation centered around the future of the live event industry.  Each panelist commented that with tomorrow’s challenges, the live event industry needs to work on improving accessibility, fairness, transparency, ease of use, and creating standards with the customer experience always being the central focus.  Panelists also agreed that the trend toward open source fosters collaborative success – as embodied by the Registered Development Program (RDP). Choti commented that: 

“We are primed and ready to build the experience for our partner clients and their patrons by developing software that is agile, user-friendly and open to change.”

Anderson summarized this panel-led experience:

“As a group they were particularly open, transparent and honest about the obstacles and opportunities in the industry today.  But they were especially great when they collectively transitioned from being a group of technologists and c-suite leaders to being actual consumers with the passion of what it will take to answer the call to move the industry forward and that beyond all the technology is the need to listen.”

To learn more about how is transforming the future of ticketing, visit

To learn more about FutureTix, visit

El Paso Hosts MiLB Innovators Summit and Second Annual Ticketing Symposium Presented by

This October, representatives from approximately 90 Minor League Baseball™ (MiLB™) teams headed to El Paso, Texas – home of the El Paso Chihuahuas™ – for the MiLB Innovators Summit™ and Ticketing Symposium presented by

For years, and MiLB have worked together to push customer experience boundaries and transform the future of sports and entertainment. The three-day summit provided an opportunity to showcase creative ideas and engage in wider discussions about ticket sales, marketing, operations and more.

Industry leading ticketing software ProVenue, developed and powered by, was the focus during day one of the Ticketing Symposium. It provided current and potential MiLB clients the opportunity to learn more about the innovative uses for ProVenue to help build brand loyalty and incentivize fan behavior.

During the symposium, partners shared ticket sales strategies and beneficial philosophies with technology experts, marketers and executives. FIS, international providers of financial services technology, unveiled possible new features through ProVenue which could allow teams to improve fan experiences exponentially before a given event. Fevo, a member of the Registered Developer Program, also explored the value of group sales campaigns as a means to enhance single game sales.

Another area of rapid growth is the number of MiLB teams employing T.Cares, an initiative that partners teams with nonprofit organizations to support local communities. Regarding the T.Cares initiative, Bucky Heath, head of marketing and strategic partnerships at said,

“It was an honor to share insight and information about our T.Cares and to have the opportunity at the MiLB Innovators Summit to express our commitment to the service and purpose.”

“We are in the business of creating experiences and through our work with the Shriners Hospitals for Children and the Special Olympics in particular, we’re in a position to deliver memorable experiences for some truly inspirational individuals,” said Heath.

Speaking at the event, Tim Snyder, vice president of business development at, said,

“At, we have made it our mission to bring technology to our partners that supports their mission to develop and grow the best fan relationships. This year’s Ticketing Symposium comprised an excellent lineup of technology experts and our current partners and clients, and it showcased our ever-expanding partnership with MiLB.”

To learn more about how is transforming the future of ticketing, visit
To find out more about the MiLB Innovators Summit, visit UK supports Emily’s Star Neonatal Box Project through T.Cares Initiative employees in the UK continue to show their support to the T.Cares programme and last week, staff volunteered at Emily’s Star to make up boxes for neonatal babies and mums in the area as part of the charity’s Neonatal Box Project.

Through the global T.Cares initiative, employees seek to support the communities where they work and live – from charity fundraising and community service, to creating unforgettable experiences for those in need.

The UK team recently chose to support Emily’s Star, a local charity formed in 2012 by Katie Elmer, to support children – and their families – with life limiting or life-threatening illnesses. The charity was created in memory of Emily Elizabeth who was born with Trisomy 18, a life limiting disorder, and was given just four days to live. Emily, against all odds, made it to 26 days before sadly passing away.

Six employees of went to support the charity’s pioneering Neonatal Box Project initiative which has seen Emily’s Star deliver over 6,500 boxes to local and national neonatal units. The boxes are an emergency hospital bag in a box for babies born prematurely or underweight.

Katie Elmer, Founder of Emily’s Star, said: “Emily’s Star relies solely on the support of individuals and companies to enable us to continue the work we do locally and nationally. Having volunteers from attend a box making session ensured that we were able to produce, send out and donate 100 Emily’s Gift Neonatal Boxes to units across the UK.

“100 babies in the next few weeks will receive a box which was lovingly put together by the volunteers. Each box we create costs us £40 to donate, so we were thrilled that also sponsored two of the boxes that were made yesterday!”

Commenting on the day spent at the charity, Natalie Jones, Internal Sales Manager at commented: “It was an inspiring day at Emily’s Star to learn more about Katie and her team’s amazing work, and then have the opportunity to play our part in the lives of 100 prematurely born babies. We hope the boxes make a real difference at the most difficult of times.”

For more information about T.Cares and to find out how your charity or project could get involved, visit

Special Olympics New York Hit a Home Run with T.Cares

The 2020 Olympic Games in Tokyo are fast approaching. To celebrate baseball’s re-introduction to the Games, teamed up with Special Olympics New York, inviting more than 20 fans to enjoy a professional baseball game as guests of the T.Cares program.

Special Olympics New York provides all-year-round sports training and athletic competitions in a variety of Olympic-style sports for all children and adults with intellectual disabilities. Athletes gain confidence and build a positive self-image which carries into the classroom, the home, the workplace, and the community.

In support of their 6,000 competitions, the Special Olympics organization hosted more than 200 fundraising activities throughout the year.

Partnering with Special Olympics New York in August, invited more than 20 athletes to witness a Buffalo Bisons baseball game. Among the T.Cares guests were Randy and Paris, who enjoyed their first-ever live baseball experience.

Randy said it was “exciting and fun,” and Paris appreciated sharing the entire experience with her “Special Olympics family.”

Randy, Paris, and fellow T.Cares guests enjoyed a Bisons victory, 5-4 over the Toledo Mud Hens—another T.Cares success joining with like-minded community organizations to create unique and memorable experiences for fans.

For additional information about Special Olympics New York, to learn more about getting involved, or to make a donation, please visit

For more information about the T.Cares program, visit 

Lord Mayor’s Show renews technology partnership with

The Lord Mayor’s Show, the world’s largest unrehearsed procession, has extended its technology partnership with, following 14 years working together to process all ticketing for the event.

An annual event, the Lord Mayor’s Show marks the inauguration of the new Lord Mayor of the City of London. The three-mile long ceremony dates back more than 800 years, when the City was first granted the right to elect its own Mayor. In that time, whilst the route has been adapted and changed through the years, the procession has taken place almost every year, including surviving two bouts of the plague and the Great Fire of London.

Up to 500,000 people line the streets to view the procession completely free of charge.  However, for those who would prefer a little more comfort, the event offers two grandstand seating areas near St Paul’s Cathedral, which regularly sell out.

Show Zones are also set up in nearby Paternoster Square and Bloomberg Arcade.

The procession attracts a diverse, large-scale audience and so to facilitate these unique technology and logistical requirements, The Lord’s Mayor Show works with for management of all ticketing for the grandstands, including the availability to purchase tickets online, by phone or by post.

This entire process – from orders through to fulfilment – is powered by, including staff assistance, and continues to play an important role in the successful delivery of the event.

“We’re very happy with the service that provides; the team is incredibly accommodating and well-trained, well able to support our guests with any queries they may have,” says Helen Field, Head of Business Engagement, who works with the Pageantmaster.

“Over the years the partnership has evolved into one that means is now much more than just a ticketing supplier; we get excellent feedback from our attendees and the support we receive is fantastic.”

The 2019 Lord Mayor’s Show will take place on Saturday 09 November and tickets are now on general sale. Click here to buy tickets online

For more information about the event, visit and Hillingdon Council continue successful partnership with new system integration

Hillingdon Council has continued its successful relationship with by migrating across to ProVenue®,’s most advanced platform.

The new system, which will manage all ticketing requirements across a multitude of events and venues in the Greater London area, went live in June in time for the busy summer schedule.

A Hosted Web Based Solution (SaaS), ProVenue® offers intuitive ticketing and marketing processes that will support improved ease of use for the general public as well as provide extensive data capture and simplify day-to-day operations for volunteers and staff.

A customer since 2002 and well known for its cultural and artistic activity, Hillingdon Council will fully utilise many of the new system’s most advanced features, including MyProVenue™. A next-generation customer-facing web application built for speed, MyProVenue™ streamlines every dimension of the customer experience, from buying tickets to managing account preferences, within a responsive framework that works across desktop and mobile devices.

A key reason cited for the migration across to ProVenue® was the system’s inventory control function. ProVenue® provides a comprehensive matrix of roles and permissions to not only meet security and access needs, but this in-built functionality will permit Hillingdon Council to control data, inventory and ticket sales across a number of venues, sales points and channels.

ProVenue’s advanced reporting tools will also allow the team to design and implement bespoke marketing campaigns to sell more tickets effectively for each event and venue, including the Battle of Britain Bunker Exhibition, one of the borough’s most popular visitor attractions.

ProVenue®: The UK Story So Far

Since the 2014 launch of ProVenue® in the UK,® has integrated a growing number of UK clients to the industry-leading platform.

Across the arts, entertainment and sport industries, venues are taking advantage of the platform’s integrated features, which are specifically designed to help clients access, understand, and capitalise on their own consumer data.

Most recently, extended its partnership with Dundee Football Club, which will see the Scottish Premiership migrate to the ProVenue platform for the 2019/2020 season. The organisation will use the system’s data capture features to foundationally strengthen long-term fan engagement, while also improving the fan experience with the easy-to-use e-commerce and account management features that become possible with ProVenue integration. will once again support the Monster Energy FIM Speedway of Nations, one of the speedway’s biggest competitions, when it returns to the National Speedway Stadium in May 2019. As a customer since 2016, the National Speedway Stadium is home to the Speedway Great Britain Premiership club, the Belle Vue Aces, who also use ProVenue to manage all ticketing.

The Harlequin Theatre, another longstanding client, migrated to ProVenue to be more competitive in the ever-expanding digital marketplace, encouraged by the responsive design of the selling interface and the ease with which the platform allows ticket selling and event administration to work in tandem.

Other arts and visitor attraction venues making the switch in recent times include the award-winning Roald Dahl Museum & Story Centre, Town Hall Theatre Galway, Music Mania and Mitchell Arts Centre—all of whom chose ProVenue to revolutionise the customer experience and improve in-house ticketing operations.

Guildhall Winchester, a new customer to, recently integrated ProVenue into their operations and will go live imminently with Alfred, the latest advancement in mobile Access Control from

Venues refer to the ProVenue platform’s flexibility as a key reason for partnering with or migrating from legacy products. As ticket purchasing behaviours have become more on-demand and self-service, MyProVenue™ has helped venues such as The Theatre Chipping Norton, Trinity Arts Centre and Leeds College of Music adapt and provide their consumers with a simple and convenient way to buy tickets online, anytime. works with a range of sectors across the UK and Ireland and continues to evolve its industry leading ProVenue technology. The recent introduction of its Membership and Loyalty (don’t we have another T.News story to link to for this?) features has generated a lot of interest, and with more powerful features on the way, the Summer of 2019 promises many more migrations to ProVenue.

Nick Kinsella, Technical Account Manager, said: “ProVenue continues to grow across the UK with many venues choosing to migrate to enhance the experience for fans and patrons.

“We are especially delighted to announce the extension of our partnership with Chesterfield Theatres, which will allow the organisation to manage ticket sales across a multitude of sales points including The Pomegranate and Winding Wheel Theatres, a call centre and their Visitor Information Centre.  Equally we are thrilled to extend our long-term relationship with Dundee Football Club who will benefit from the digital approach has adopted.

               “We are very excited about the future of the ProVenue suite of products including MyProVenue and Alfred. The intuitive design and interfaces allow for self-administration and self-service at the touch of a fingertip.”

Save up to £200 (€230) on printers with and Boca

Support your in-house ticketing system with a cost effective and reliable solution to ticket printing is offering all customers an exclusive discount on ticket printers from Boca, one of the industry’s leading suppliers of thermal ticket printers.

Usually priced at £1,100.00+VAT (€1,275), you can save up to £200 (€230) on Boca printers purchased until Friday 7th June*:

One unit: £985.00+VAT (€1,140)

Two units: £945.00+VAT (€1,095) per unit

Three or more units: £900.00+VAT (€1,045) per unit

This offer is exclusively available on the Lemur 3.25″ reversible adjustable 200 DPI Boca Ticket Printer and the Lemur 2 – 4″ adjustable 200 DPI Boca Ticket Printer.

View Full Product Specifications

Hardware maintenance support also offers a hardware maintenance support service to all customers. For just £150 (€230) per year / per unit, our team of experts will manage all maintenance including one onsite visit every year. 

For more information or to place your order, contact the team:  
01908 232404 

*Carriage costs apply

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