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President and CEO,

Joe Choti, with over 20 years of industry experience, provides both strategic direction and executive leadership at the company with a vision to deliver value and experiences more quickly and reliably in the live entertainment space. Joe joined in October of 2010 as Chief Technology Officer. Prior to Joe held the Chief Technology Officer title for MLB Advanced Media (MLBAM).  Joe joined MLBAM from Screaming Media, Inc. where he served as CTO. He has held the CTO title and senior project management positions for several major information service and development companies. Joe holds a bachelor’s degree in Computer Science from Wesleyan University.


ProVenue Exchange Keynote Speaker

Peter Shankman is an entrepreneur, CEO, runner, skydiver, podcaster, Ironman Triathlete, and most importantly, a dad. He’s the founder of ShankMinds: Breakthrough, a private, online entrepreneur community with hundreds of members around the world. He’s perhaps best known for founding Help a Reporter Out, the world’s largest source repository in the world, which fundamentally changed how journalists source their stories. His customer service and social media clients have included American Express, NBC, Universal, E Entertainment, Sprint, the US Department of Defense, Royal Bank of Canada, Saudi Aramco, Snapple, Walt Disney World, and many others. 

Peter is the author of five books, including his most recent bestseller, Zombie Loyalists: Using Great Service to Create Rabid Fans, and the upcoming Faster Than Normal: Peter also hosts the top-rated Faster Than Normal Podcast, helping people understand that ADD and ADHD is a gift, not a curse. He’s based in NYC.


Chief Technology Officer,

Derek Argobright assumed the role of Chief Technology Officer in 2014 overseeing all product and infrastructure offerings with a particular focus on digital and mobile ticketing experiences. Derek previously served as Senior Vice President of Engineering for, overseeing all product development. Mr. Argobright’s prior responsibilities at Major League Baseball Advanced Media (MLBAM) focused on bolster the statistics and reporting offerings as well as the launch of and the minor league club websites. Derek graduated from New York University.


VP of Client Engagement,

Ed Gow was appointed Vice President of Client Engagement for in January 2012 after serving as Vice President of Sales and Marketing since joining the company in November 2010. In this position, Ed is responsible for managing’s services, support, consulting, fulfillment, and call center operations, while developing and executing the overall corporate support and communication strategy.

A twenty-six year veteran of the ticketing industry, Ed began his career in 1989 with the University of Colorado and has directed ticketing operations for NBA and NHL franchises as well as major multi-use venues and theatres. Prior to joining, Ed was responsible for all business operations for TicketsWest, a Washington-based ticketing services provider.


VP of Product Management,

Bob oversees the ongoing roadmap/release planning, requirements, and user experience design efforts at Bob and his team work with internal resources throughout the product development cycle and with current and prospective clients to ensure their ticket and business needs are achieved.

A long time ticketing industry professional, Bob has extensive product development experience and has helped pioneer many new technological advancements and features for the industry. A former entertainment organization consultant, Bob holds degrees from both Cornell and Yale University and has served on the faculty of both institutions.


Head of Marketing and Strategic Partnerships,

Bucky oversees marketing department. He joined in 2015 as Head of Marketing and Strategic Partnerships. He is responsible for the global brand and marketing direction of the company. He held positions at Major League Baseball Advanced Media for 10 years, responsible for the business and partnerships of technology. Bucky earned his bachelor’s degree from East Stroudsburg University.


Product & Solutions Specialist,

Katherine Walch joined in 2010 as an Application Systems Analyst. After working on conversions for the Buffalo Sabres and the Boston Red Sox, she joined the newly formed Client Consulting group, responsible for the data migration and implementation of clients to ProVenue. Katherine previously worked at Drum Corps International, a ProVenueMax client, and in the Development department at SUNY Oswego. She recently joined the Business Development team as a Products and Solutions Specialist.


Director of Product Management,

Allyson Miller oversees’s suite of reporting products. Her ticketing career began 18 years ago in the marketing office of a small performing arts center where she wrote pledge-drive scripts as well as radio spots for artists such as Adam Sandler and Jewel. Since her fortuitous transition to ticketing software, she has worked in the areas of training, documentation, support, configuration, client integrations, data modeling and product design. Reporting is her favorite subject. Ally earned her bachelor’s degree from the University of Connecticut at Storrs.


Director, Product & Partner Management,

Overseeing’s Registered Developer Program, Chris works with outside organizations to integrate their solutions with ProVenue’s suite of data services. In his eleven years with the company Chris has helped define product requirements for various applications, including the ProVenue Direct Connect APIs, and previously managed the Technical Services division.

Chris has a bachelor’s degree from Rensselaer Polytechnic Institute and co-founded his alma mater’s Pep Band Alumni Association. He also holds a master’s degree from the University of Massachusetts at Amherst.


Director of Client Support,

Mike has been with since 1998 and currently oversees several groups including Client Support, Client Consulting, Fulfillment Services and Customer Service in addition to having responsibility for our Syracuse operations. He got his start creating customized functionality and reports for clients on our ProVenueMax product and has held a variety of roles during his tenure at He built up our Application Services and Fulfillment Services groups from scratch and holds the distinction of having the first live conversion of data into ProVenue take place with resources convened in his basement.

Prior to his jump into ticketing Mike designed, developed and implemented financial systems for Excellus Blue Cross Blue Shield and the New York State Department of Health. He got his start in IT working a help desk on weekends and breaks in high school supporting hospitals and health care providers across upstate New York for Health Care Data Systems.

Mike has a BS in Management Information Systems from Rochester Institute of Technology and a MBA from LeMoyne College.


Marketing Manager,


Manager, Configuration Quality Control,

Pete Bramson has over 15 years of experience in email marketing.

Pete started his career with BASS (Bay Area Seating Service) in Northern California heading up Ticket Outlet Operations.

Pete headed up call center customer service for many years in addition to Sys Admin / DBA work. Upon the merger with, Pete lead the national helpdesk, client support and most recently, 24/7 network operations center.

Pete is now the configuration quality control and training manager.


Product Services Group,

Tom leads’s Product Services group, the teams which provide senior level technical support and solutions for products.  Tom started at in 1997 in one of our call-centers and has held many roles within the organization. Tom’s combined teams possess over 180 years of ticketing experience which they leverage to solve problems and improve our products.


Senior User Experience Designer

Jennifer has been with since 2012 and is a part of the user experience design group that oversees the entire look and feel of all the products. She is a designer specializing in web design, brand identity, user interfaces and user experiences.  Her background includes over 15 years of working in the graphic and web design industry, having worked in both design firms and as an in-house designer for several tech firms and Fortune 5000 companies. She is passionate about good design and good usability.


Co-Founder and President of Arts+Culture Network

Recognized as a Crain’s New York Business Top Entrepreneur, Clint White is the Co-Founder and President of Arts+Culture Network, a portfolio of innovative companies including WiT Media, Culturadar, CASE Study Ad Network, and WiT Music.

Clint has over 25 years of experience maximizing audience reach and content impact for startups and established organizations across the arts, education, healthcare, hospitality, tech, and nonprofit sectors. As a speaker at industry conferences, guest writer, and adjunct professor at The New School, New York University, and The Sotheby’s Institute, he distills forward-thinking concepts in entrepreneurship and meeting modern audiences at the intersection of tech, content, and lifestyle.

Clint has led campaign strategy and execution for, Haven Life/Mass Mutual, E*Trade, American Museum of Natural History, Teladoc, New York Public Library, Chamber Music Society of Lincoln Center, CVS Health, AwesomenessTV, Columbia University, and other dynamic businesses and socially impactful non-profit organizations. See full client list.

Clint is regularly recognized for his leadership in the field and, most recently, was presented a Leadership Award for driving social change through media at the Social Impact Summit at the United Nations. He has served as advisor to the White House Office of Public Engagement on Social Impact Media.


Co-Founder and CEO at FoxTales

Josh Hubberman co-founded FoxTales with long-time friend and former bandmate, Scott Kircher. Since the company’s inception in 2012, Josh elevated FoxTales from a photo booth business to a global marketing partner, creating compelling custom visual experiences for brands such as Facebook, Instagram, Microsoft and GoPro. An innovator at heart, Josh is the passionate visionary, the inspiration and overall creative force that keeps FoxTales on the cutting edge of physical-meets-digital marketing.

As co-founder and CEO of FoxTales, Josh oversees all design, strategy and long-term vision for the company, and can tout growing them 400 percent last year. He’s worn just about every hat in the company, from developing the brand identity, building client-facing designs, creating the platform architecture, designing apps, leading sales strategies, to executing for clients with excellence. Josh is now focused on owning the product, overseeing the brand voice for the company and continuing to develop major client relationships. A bit of a rebel, he doesn’t care how it’s been done before…he understands how to make things happen in non-traditional ways, all while being a true creative partner.

Previous to FoxTales, Josh honed his marketing and business strategy talents as a managing member at Smashing Young Lad & Co., a full service lifestyle music company that he and Scott Kircher founded as a means to elevate brands and products utilizing the emotional power of music. After college, Josh had a stretch at PacSun, a specialty retailer rooted in youth culture, where he created and lead PacSun’s music marketing and youth culture program. Overall, Josh has a history of taking risks and pushing against conventional wisdom through creative execution.

Prior to his “traditional” work experience, Josh followed his passion for music around the country as drummer and business-driver of his band Another Day Late. Josh might say that the entrepreneur’s journey never ends…in his free time, you can find him brainstorming his next big idea on the golf course or going on adventures with his wife, son and daughter.

@getfoxtales #tellyourtale


Chief Operating Officer, Founder and Chairman of the Board at VetTix

Edward (Eddie) Rausch is the proud son of a U.S. Marine Corps veteran. His father, Chuck, did his basic training at Camp Pendleton and served 8 years in the Corps. He was stationed at Futima Air Base in Okinawa with Marine Aircraft Group (MAG) 16 during the Vietnam War and finished his service at Marine Corps Air Station (MCAS) 31 in Beaufort, SC. Eddie’s grandfather, Frank Miller, was drafted to serve in the US Army during WWII but was the foreman at a lumber mill contracted by the military to build PT boats. It was decided that Frank could best serve the United States of America by supervising the construction of the PT Boats used in the Pacific theater…President John F. Kennedy served as Commander of PT-109 during WW II.

Upon graduating from High School Eddie tested for admittance into the US Air Force but decided to pursue college and a baseball scholarship. Eddie finished his college career at Arizona State University studying kinesiology. Eddie’s work history includes key positions within management of companies like GUESS, Hilton Hotels and the Arizona Diamondbacks. He currently owns his own meeting planning company and splits time between that and working with Veteran Tickets Foundation. Eddie’s goal to make “Vet Tix” a household name and to someday fill every empty seat with a veteran, active duty soldier and their families!

Eddie considers it an honor and a privilege to be part of Veteran Tickets Foundation…he didn’t take the opportunity to serve his country when he was younger but now is happily doing his part to give something to those who gave…the brave men & women who are now and have served our country!


SVP Business Development and Founding Member of ParkHub

Jarrod spreads the word of ParkHub’s world-class technology as the leader of their business development team. He has worn many hats since he joined the company in 2014, making lasting contributions to operations, training, sales, and marketing. Becoming a Microsoft Certified Systems Engineer at the age of 16 is the first milestone in Jarrod Fresquez’s diverse professional history.

Starting at age 20, he spent the next 10 years in the financial services industry (Group 1, Series 6/63/65, Loan Officer/Mortgage Broker license) garnering accolades and awards for volume records on a national scale and successfully oversaw an excess of $500MM worth of transactions. He was also the co-founder of Abstract Method Marketing and Culture Hype PR with which he represented names such as Ducati, Coca Cola, RedBull, Hilton Worldwide, W Hotels, VitaminWater, and Cadillac to name a few. His entrepreneurial spirit opened the door to become the managing partner for a regional production company that specialized in live IPTV broadcasting in HD. He is highly competitive, passionate, persuasive and articulate, and has the reputation to achieve results others believed to be impossible. He’s on a never-ending quest to find the perfect cube of ice.


Founder and CEO, MTP Software, LLC


Vice President, Marketing at MLB Advanced Media


Co-Founder and Executive Director for the Young and Brave Foundation

After graduating from Long Beach State University Mr. Coulter dove right into the real estate industry. Fast forward to the fourth quarter of 2014 Mr. Coulter took a leap of faith. Selling his entire real estate portfolio and walking away from a successful commercial brokerage career to pursue his passion for assisting children, young adults and their families dealing with the harsh realities of a cancer diagnosis. He and business partner Nathaniel Curran founded The Young and Brave Foundation after a loved one was diagnosed with leukemia. Startled by the alarming lack of resources for the cancer community they felt responsible to do more. Starting with one family, which led to the next and now well over a hundred, the foundation has donated in excess of 1.4 million dollars to families all over the country.


VP of Marketing and Communications, YMCA of Florida's First Coast

Michelle Moore has over 20 years experience leading creative teams in the research, development and implementation of strategic methods to drive sales, awareness and engagement.


Marketing Expert, Fan Interactive

With over 14 years of experience in entertainment & sports digital marketing, Daniel Banks supports the CrowdConnect efforts of along with a team of experts at Fan Interactive Marketing.


CEO & Co-founder, AutoProcessor

Dominic Laico is a co-founder of AutoProcessor where he currently resides as CEO. After a long tenure in the ticket business, which began in 2003, Laico created the AutoProcessor software that would go on to revolutionize ticket distribution. His software speaks naturally to his users and energizes the ticketing ecosystem by providing efficiency to an otherwise inefficient industry. In 2016 alone, AutoProcessor members sold over 2 billion dollars in tickets that were distrusted by the platform. Laico is a technology visionary in the ticketing space, his counsel has been sought by professional sellers, content holders and most of the largest marketplaces. Laico is a proud father, husband, Californian, and alumni of California State University, Fullerton.


President, WhatCounts

Daniel Caplin is a seasoned executive in both startups and publicly traded companies.
His diverse work experience has to lead to his current role as President and member of the management team at WhatCounts,Prior to working at WhatCounts, he joined Cumulus Broadcasting. Mr. Caplin led the start-up to grow its footprint from 2 employees to 170 in less than 18 months. Operations, branding, marketing, strategy, technology, and product were crafted under his direction.
As co-founder and President of, Caplin built a highly successful localized group buying site catered to the tastemaker.I n December 2010, was acquired by started, led and built the fashion trade show Trafik, from a small regional (and unknown) show to a leading industry success story. Trafik hosted 350 premier contemporary brands and 1000 of the top retailers from around the globe and generated over 2 Million in sales annually.These experiences in addition to his BA from Emory University provides Caplin with the unique history, connections, and skill set to help fast growth organizations succeed.


VP Fan Data, KORE Software

Brandon has developed CRM integrations with nearly every major ticketing platform in North America.  While his tenure at KORE began as one of KORE’s first software developers, building the first generation of KORE’s CRM solutions for Sponsorship, Ticketing, and Suites, his past 7 years has been focused


Director, Mobile Product & Strategy, Adobe

Roger owns the Adobe Experience Cloud mobile product strategy. Since joining Adobe seven years ago, Roger launched Adobe Mobile services, an Adobe Experience Cloud core service, which transformed mobile app analytics, testing, targeting, geofencing, and, messaging solutions, enabling Adobe customers to strengthen their mobile business. He works with many brands across all verticals to help create their mobile strategy and execute on their mobile initiatives. Roger is passionate about mobile marketing and has served on Mobile Marketing Association (MMA) and Internet Advertising Bureau (IAB) workgroups to define mobile marketing standards and best practices.

Roger’s prior work experience includes 10 years at IBM within the Global Services product management team, driving major initiatives in IBM’s cloud strategy. He was instrumental in helping transform traditional IBM software license-based businesses to a hosted, SaaS business model.

Roger lives in Provo, UT with his wife and four children. When not working, Roger is an outdoor enthusiast and sports fan, spending time hiking with his family and participating in recreational sports leagues.


VP of Business Development, Groupon

Jim Sofranko has over twenty-five years of entertainment industry experience and currently leads business development efforts for Groupon’s Things To Do business. Jim oversees partnerships with live, leisure and entertainment properties across North America, helping those partners reach Groupon’s growing ecommerce audience. Jim joined Groupon in September of 2009 and was one of the first seventy-five employees.
Prior to Groupon Jim led sales and marketing efforts for the NHL’s Chicago Blackhawks for eighteen years.  Jim holds a bachelor’s degree in Business Administration from Iowa State University.


Founder, President and CEO of Fan Central Station, Inc.

Mr. Sher is the Founder, President and CEO of Fan Central Station, Inc.  As a live entertainment executive with more than 20 years of experience working for the Santa Barbara Zoo, The Smithsonian Institution, Live Nation, and CID Entertainment, he’s experienced in event operations, event ticketing, mobile technology, and organizational development.  Mr. Sher has also served as a consultant to a number of high profile startups in the entertainment vertical including Tikly, Upriise, and iOXCorp (formally Fan Fair Technologies).  Mr. Sher holds a B.A. in Sociology from the University of Maryland.


Director Sports Partnerships, Developer eXperience and evangelism Group

Anthony Morgante is Director of Sports Partnerships at Microsoft in Steve Guggenheimer’s (CVP) Developer eXperience and evangelism (DX) group. Responsible for sports alliances and technology partnerships with the biggest sports leagues, teams and entities in the US, Anthony’s role is not that of traditional account management but deeper engagement with our sports partners at senior levels helping them innovate and evolve their sport, operations, athlete science and fan experiences with industry leading applications and services across devices.   Anthony has brought many advances to the sports world and has worked with the NFL, NBA, NHL, MLBAM, FSG, MSG, NASCAR and Hendrick Motorsports where data analytics are at the forefront of racing strategy.  The 2016 NASCAR Sprint Cup season saw a record 11ths championship for the Hendrick Motor Sports team and Microsoft is proud to have contributed to their focused race strategy by leveraging advanced data analytics to help them get an edge.

Anthony works closely with the broadcast networks as well, involved in Digital Media and OTT distribution strategies through Microsoft’s Azure Media Services Cloud offerings helping sports partners offer the best digital (VOD & Live) experiences to their fans across devices.

Prior to his current role at Microsoft, Anthony was a Major Account Manager in NY managing the NFL, Omnicom and McGraw Hill as well as succeeding at several other roles at Microsoft in his 11+ year career. Prior to joining Microsoft, Anthony worked for Ernst & Young, managed a data center for Citibank and battled traders on the Treasury Auction Desk for the Federal Reserve Bank of NY on Wall St.

Anthony received a Bachelor’s degree in Computer Science and Finance from Manhattan College in the Bronx and a Master’s Degree in Computer Science from Pace University in New York City.


CEO and Co-founder of Fevo

Ari is the CEO and Co-founder of Fevo, a group commerce platform that brings fans together for their favorite life events; it’s better together. Fevo partners with sports teams and venues to increase ticket sales and drive revenue via peer to peer marketing and social selling.  Fans pick their event directly from the team’s or venue’s own site and invite their friends. Then they invite their friends and everyone buys their own tickets. Fevo handles the rest, including seating everyone together. Fevo integrates with primary ticketers to support sales initiatives and digital marketing efforts as they relate to group sales, suites and hospitality, individual promotional sales, plan sales, and general ticketing offers.

Prior to founding Fevo, Ari built and sold 2 startups, and co-founded LiveAnalytics, Live Nation’s data division, and also TM Nexus, Ticketmaster’s Certified Partner program as a member of the executive team. Ari is a proud Chicago native, a huge Cubs fan and a Georgetown Hoya. He began his career at Goldman Sachs; is a founding member of NYC and – would you believe? – a former semi-pro skateboarder when he was 13 years old!


Assistant Vice President of Programs

Ric Waldman is the assistant vice president of programs at the Bushnell Center for the Performing Arts in Hartford. He is responsible for booking, contracting and managing the center’s seven-show Broadway series. He is also responsible for all short-run and one-night bookings in The Bushnell’s two theaters, the 2,800-seat Mortensen Hall and the 900-seat Belding Theater. He is a member of the Bushnell’s senior management team and oversaw the ProVenue/Raiser’s Edge dataintegration project.

Ric joined the Bushnell in 2010 as programs director. Prior to that, he served 15 years at the Capitol Center for the Arts in Concord, N.H., most recently as the director of programs. The Capitol Center, a vintage 1927 vaudeville house, had been shuttered for years prior to its 1995 renovation and reopening as New Hampshire’s largest nonprofit performing arts center. Waldman joined the staff prior to the reopening, working for several years as marketing and education director before assuming programming responsibilities.

He is a member of the Broadway League and is a voting member for the Tony Awards. He is also a member of the Association of Performing Arts Presenters and has attended the annual APAP conference for more than 20 years. He is a member of New England Presenters and of TIPCON, The Independent Presenters Concert Network, and is a former member and officer of Arts Presenters of Northern New England.

A 1982 graduate of Rollins College in Winter Park, Florida, Waldman worked as a newspaper reporter and editor before pursuing his love of the arts. He is an avid golfer and looks forward to this year’s PV Exchange golf tournament.


Development Database and Prospect Research Manager at The Bushnell Center

Erica Huang is a Development Database and Prospect Research Manager at The Bushnell Center for the Performing Arts. She is responsible for managing Raiser’s Edge for The Bushnell and Hartford Symphony Orchestra. She oversees all aspects of database administration – this also includes providing mailing lists and various data analysis reports. More recently, Erica took on the managerial role for the data integration between Raiser’s Edge and Provenue. Lastly, she supports frontline fundraisers on prospect management, and prospect research. Erica also has prior experience at the Hartford Stage, Museum of Modern Art (MoMa) and Taipei Philharmonic Foundation of Culture and Education. Erica graduated from the Chinese Culture University in Taiwan with a B.A. in Chinese Traditional Music and she earned a Master degree of Arts and Cultural Management from Pratt Institute.


Senior Box Office Manager at The Bushnell Center

Brandon Baker is the Senior Box Office Manager at The Bushnell Center for the Performing Arts in Hartford, CT. Brandon has been working in ticketing for thirteen years, using various products, most recently the ProVenue platform. He heads The Bushnell’s Customer Relations department and is well-known for his excellent customer service. He has been a key player in implementing and testing the data integration between ProVenue and Raiser’s Edge.


Co-Founder and CEO at HYP3R

Carlos is an entrepreneur and angel investor with a track record of building successful and innovative companies in the intersection of technology and marketing.

Carlos is the CEO of HYP3R, a real-time, location-based engagement platform that makes it easy for businesses to engage influential customers on a personal level, in real-time. Prior to HYP3R, Carlos founded Nobox, a leading social marketing agency (acquired in 2015), and Scrapblog, an online scrapbooking service(acquired in 2011).


EVP - Client Success & Business Development at Fevo

While running Group Sales for the Yankees, Josh became Fevo’s first client. A year later he joined Fevo’s management team, to spearhead our sports business.

After 4 years at the Yankees, Josh understands clients’ need for Fevo better than anyone else. He brings this perspective to his work building key revenue generating relationships with partners in sports and entertainment.  Josh is on a mission to make sure there are no limits to what his clients can do.

In addition to the Yankees, Josh spent 3 years as Director of Group Sales for the New York Islanders and one year as a sales executive for the Nets.  He currently resides on the Upper East Side with his wife Laura.


Founder and CEO of

Blake Hall is the Founder and CEO of, a digital identity gateway designed to empower individuals to prove their identity online while controlling how their personal data is shared. provides identity verification services to hundreds of well-known organizations, including: USAA, Veterans Affairs, Ford, and Maine. Under Blake’s leadership, became one of four companies in the United States of America to earn federal accreditation to bind a legal identity to a digital login. In 2016, the United States Department of Veterans Affairs selected’s Identity Gateway platform to provide a unified authentication experience for citizens interacting with the VA through Prior to founding, Blake led a platoon of scouts and snipers hunting high value targets in Iraq from July 2006 – September 2007. He was awarded the Bronze Star with Valor for heroism during a firefight against Al Qaeda-affiliated insurgents attacking an American Combat Support Hospital in Mosul, Iraq. Blake earned a Bachelor of Science magna cum laude from Vanderbilt University and an MBA from Harvard Business School.


Account Executive for the Google Sports & Live Events Team

Scott Schultz is an Account Executive for the Google Sports & Live Events team and supports key sports and ticketing clients across the United States. He assists with strategic development and campaign management of his client’s digital marketing initiatives across Search, Display, Mobile, and YouTube. Prior to Google, Schultz spent 8 years in intercollegiate athletics, most recently as the Director of Marketing at Eastern Michigan University where he was responsible for markeitng, promotions, and ticket sales initiaives in support of the department’s 21 varsity athletic programs.


Technical Account Manager at Umbel

Cody is Technical Account Manager at Umbel where he works with sports teams, festivals, and entertainment venues. Umbel delivers actionable insights to prove audience value, acquire high-value segments, and maximize revenue.


Account Manager at Qcue

Jenna Czarnecki oversees Qcue’s MLB, NHL, NBA, and MLS clients, providing strategic solutions to maximize their sales and revenue through Qcue’s dynamic ticket pricing solution. With over 10 years’ experience in the sports industry at the NCAA, Collegiate Athletic Departments, and ACS Athletics, Jenna has served as a trusted advisor to her partners and clients, ensuring the long-term success of their business goals.

Jenna graduated from Indiana University with a Bachelor of Science in Kinesiology and went on to receive her Masters in Higher Education at the University of Arkansas.


CEO of

Mike Perrone is currently the CEO of, the premier on-site marketing platform for businesses with a physical presence. builds digital relationships where connecting with people was complex and challenging allowing for a customer owned acquisition and marketing channel to identify, engage and nurture previously unknown people.

Prior, Mike was the COO and Co-Founder of SocialFlow the leading social media publishing platform for content producers which uses a scientific approach to increase success for the world’s largest media brands.

Mike’s professional passion is using technology to achieve higher operational ROI. He has extensive experience in building businesses and implementing technology in enterprises practically. Prior to SocialFlow he was VP, Integration for Bertelsmann’s US Direct Marketing businesses. He has also worked in advertising (JWT), management consulting (KPMG), entertainment technology and direct marketing. Mike received his MBA from Penn State and BSBA from Boston University’s School of Management.


Ticket Systems Manager at Cincinnati Reds

Todd is in his 9th season with the Reds. He is primarily responsible for the setup and functionality of the ticketing system, with a focus on season tickets and digital ticketing. He has managed the club’s relationship with Experience since 2013. He previously served as the Ticket Operations intern (2009) and Season Operations Coordinator (2010-2015). A native of Cincinnati, Todd attended Wilmington College and Xavier University.


Founder of Groupmatics

In 2005 Matt Mastrangelo started his career in the ticket sales department of the Cleveland Indians in the role of Group Sales Account Executive. After selling over 72,000 groups tickets for the Indians during the 2009 season, Matt became Group Sales Manager for the Cleveland Browns in 2010. After only two years with the Browns, Matt and his staff grew the group ticket business by a whopping 800%. The NFL honored the Cleveland Browns Group Sales department as a best practice for this accomplishment.

In 2012 Matt launched his own group ticketing and event management software company Groupmatics, the ticketing industries digital solution for group sales. The Groupmatics platform, which serves over 90 sports organizations and entertainment venues, automates electronic ticket delivery on behalf of group leaders, captures individual buyer data and provides sophisticated reporting and analytics to help your group sales department sell smarter and generate new revenue. 

This past year Matt wrote and published “The Group Sales Playbook: 10 Rules to Succeeding in Group Ticket Sales.” He resides in Greater Cleveland with his wife Nicole, son Anthony and daughter Cecelia.​
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