The Tickets.com team in the UK continue to show their support to the T.Cares programme by giving ten corporate hospitality tickets to the Bristol Rovers Community Trust for the recent Bristol Rovers vs Milton Keynes (MK) Dons game in Sky Bet League One.

Through the global T.Cares initiative, Tickets.com employees seek to support the communities where they work and live – from charity fundraising and community service, to creating unforgettable experiences for those in need.

The UK team chose to support Bristol Rovers Community Trust in support of ‘The Return of the Gas Girls.’ The trust recently announced the return of a Senior Women’s football team alongside an Under 18s side for the 2019/20 season. The ‘Gas Girls’ were originally formed in 1998 but became Bristol Academy WFC in 2005 before finally becoming Bristol City Women’s Football Club in 2015. Now, for the first time since 2005, Bristol Rovers are being represented in the English Women’s football pyramid.

Tickets.com chose to give ten corporate hospitality tickets to the ‘Gas Girls’ for the home match against MK Dons at The Memorial Stadium as many of the young women involved in the team had never had the opportunity to attend a first team fixture, let alone sit in the hospitality seats.

Adam Tutton, Bristol Rovers Community Trust CEO and Women’s Chairman said: “Everyone at Bristol Rovers Community Trust are incredibly thankful for the generous donation of 10 hospitality tickets from the team at Tickets.com. The re-launched Bristol Rovers Women’s team thoroughly enjoyed their day at The Memorial Stadium. It was a great opportunity to offer the girls this experience and become a presence at the club.”

Commenting on the day, Natalie Jones, Internal Sales Manager at Tickets.com explained: “Women’s football is going from strength to strength, and it is great to see the re-launch of the ‘Gas Girls’ as Bristol Rover’s senior women’s team. We were delighted to be able to provide what was the first ever first team experience for many of the players and all from the comfort of the hospitality seats. We hope they all enjoyed themselves and best of luck for the season!”

For more information about T.Cares and to find out how your charity or project could get involved, visit https://provenue.tickets.com/uk/t-cares/.

Tickets.com employees in the UK continue to show their support to the T.Cares programme and last week, staff volunteered at Emily’s Star to make up boxes for neonatal babies and mums in the area as part of the charity’s Neonatal Box Project.

Through the global T.Cares initiative, Tickets.com employees seek to support the communities where they work and live – from charity fundraising and community service, to creating unforgettable experiences for those in need.

The UK team recently chose to support Emily’s Star, a local charity formed in 2012 by Katie Elmer, to support children – and their families – with life limiting or life-threatening illnesses. The charity was created in memory of Emily Elizabeth who was born with Trisomy 18, a life limiting disorder, and was given just four days to live. Emily, against all odds, made it to 26 days before sadly passing away.

Six employees of Tickets.com went to support the charity’s pioneering Neonatal Box Project initiative which has seen Emily’s Star deliver over 6,500 boxes to local and national neonatal units. The boxes are an emergency hospital bag in a box for babies born prematurely or underweight.

Katie Elmer, Founder of Emily’s Star, said: “Emily’s Star relies solely on the support of individuals and companies to enable us to continue the work we do locally and nationally. Having volunteers from Tickets.com attend a box making session ensured that we were able to produce, send out and donate 100 Emily’s Gift Neonatal Boxes to units across the UK.

“100 babies in the next few weeks will receive a box which was lovingly put together by the volunteers. Each box we create costs us £40 to donate, so we were thrilled that Tickets.com also sponsored two of the boxes that were made yesterday!”

Commenting on the day spent at the charity, Natalie Jones, Internal Sales Manager at Tickets.com commented: “It was an inspiring day at Emily’s Star to learn more about Katie and her team’s amazing work, and then have the opportunity to play our part in the lives of 100 prematurely born babies. We hope the boxes make a real difference at the most difficult of times.”

For more information about T.Cares and to find out how your charity or project could get involved, visit https://provenue.tickets.com/uk/t-cares/.

We’re excited to announce the introduction of Membership and Loyalty features to our ProVenue^® platform, the innovative technology built by Tickets.com that enriches the patron experience while providing venues with new streams of revenue.

The highly anticipated features allow partner venues to reward loyal patrons and cultivate engagement beyond the live event experience.

By incentivising purchases, the Membership and Loyalty features create the foundation for repeat business, and provide venues with the ability to track and build on relationships over time. For example, a multi-level Membership programme encourages members to advance levels for acquiring additional venue-customised benefits.

To enrol members, partner venues can sell membership individually or grant it freely, either by itself or as a side-benefit for a package sale.

Using the ProVenue^® Loyalty feature or a third-party solution, venues can also encourage members to earn higher levels of membership by acquiring ‘loyalty points’.

A Loyalty programme assigns point values for purchases and other activities, such as the use of a digital ticket instead of a paper ticket to enter the venue.

To motivate point accrual, venues offer rewards, such as exchanging points for a unique fan experience or merchandise, requiring a certain number of points for the opportunity to buy high-demand tickets, or requiring a certain number of points to advance to the next level of membership (from a “Silver” level to “Gold,” for example).

The power to manage Membership and Loyalty programmes directly through ProVenue^® is a substantial contribution to the platform – and to the ongoing Tickets.com commitment to help venues create captivating patron experiences and lifelong memories.

If you would like to enable this feature, please contact the UK sales team on 01908 232 404 or at uksales@tickets.com.

The Scottish Premiership side will introduce ProVenue® to manage all ticketing requirements from the 2019/20 season onwards

Dundee Football Club has signed a new five-year agreement with ticketing technology provider Tickets.com, which will see the Scottish Premiership team migrate across to Tickets.com’s most advanced platform, ProVenue®.

The new system, which will manage all ticketing requirements for the top-tier Scottish side, will go live this summer, in time for the 2019/20 season.

A Hosted Web Based Solution (SaaS), ProVenue® offers intuitive ticketing and marketing processes that will not only support improved ease of use for fans, but also provide extensive data capture to help the club analyse trends to enhance fan engagement.

ProVenue®’s complete inventory control will also permit the club to sell tickets across a multitude of sales points and ticket agents, with all inventory managed centrally using in-built access functionality.

The migration across to ProVenue® will also support any future move to a new stadium, as Ticket Manager Neil Cosgrove explains: “This would be a big step forward for Dundee FC and we need to be confident in the technology and infrastructure that we have in place to support the club’s growth; the switch to ProVenue® is very much a part of this.”

A Tickets.com customer since 2010, Dundee FC will utilise the new fully hosted solution’s advanced features including MyProVenue™, a next-generation web application entirely devoted to optimising the fan’s desktop and mobile ticketing experience. The intuitive interface streamlines everything, from buying tickets to managing account preferences, all within a responsive framework that works great on any device.

“At Dundee, we are dedicated to enhancing the experience for our fans and ticketing is central to this,” says Neil.

“ProVenue® and MyProVenue™ will not only improve the digital experience for the customer, but they will support our sales and marketing efforts and provide the club with a ticketing solution that underpins our aims and objectives for the future of Dundee FC.”