It started in June 2015, when the new Tickets.com CEO Joe Choti said, it’s time to “disrupt the ticketing industry” to a crowd of 200+ participants from the ticketing industry at our annual ProVenue Exchange.

While this momentous occasion was purposed to connect, collaborate, and discover future technology trends, Choti desired an even more true exchange when he stated, “See these people. Get to know them. I want you to tell us the success you’ve had and the challenges you’ve had.”

Here Choti emphasized the importance of sharing experiences. This is where Team Tickets.com is going—putting our patrons’ desire to experience at the forefront of everything we do by ensuring the most advanced technological tools because it’s all about less waiting and more living.

This notion birthed the idea of “Experience is Everything” as it has the power to create great stories, amazing memories, and life-changing ideas.

Cheers to your next incredible experience!

SECUREmedia’s extensive range of print products are now available to all Tickets.com customers.

At Tickets.com we are delighted to announce a new partnership with box office print supplier SECUREmedia, further enhancing the service we provide to our customers.

With clients across theatre, leisure, sports and visitor attractions, SECUREmedia provides innovative and creative ticketing and print-related products to support the sales and marketing functions of venues nationwide.

SECUREmedia’s extensive range of products include:

• Thermal tickets
• Ticket carriers and wallets
• Plastic cards
• Roll tickets
• Passes & lanyards
• Vouchers
• Wristbands (Tyvek, thermal, plastic & RFID)
• Promotional flyers, posters, envelopes & banners
• Promotional products

So whatever your print requirements, Tickets.com and SECUREmedia will work closely with you to determine the best solution for your venue.

For more information or to discuss how SECUREmedia can support your venue’s ticketing requirements, contact the Tickets.com team on +44 (0) 1908 232 404 or at uksales@tickets.com.

The 37th Annual Conference & Exhibition in Anaheim, California, was my first INTIX experience and a huge success for Tickets.com. Our company’s booth was well-staffed by our industry experts, and it provided us with an excellent opportunity to further strengthen our brand with conference attendees. It was exhilarating to be surrounded by so many brilliant colleagues, customers, and competitors willing to share their experiences and market strategies.

For me, this conference was an invaluable opportunity to see how other leaders in ticketing are leveraging combinations of sales, attendance, concession, and merchandizing data to increase overall revenue and improve patrons’ experiences. The future of ticketing is increasingly personalized customer service that rewards loyalty and curates marketing efforts based on each patron’s purchasing patterns. Part of my job will be to continue modeling our data to make it accessible for CRM in our own ProVenueForce® product as well as our clients’ other CRM solutions.

On the last day of the conference, I had the privilege of moderating a panel of CRM experts in the ticketing space, with a focus on ticket-data extraction and transformation. The panel was lively and well-attended by CRM veterans as well as managers looking for guidance for first time CRM implementation. Daniel Kim of Medieval Times, Josh Zeigenbusch of the Oakland Athletics, and our own CTO, Derek Argobright, had lively discussion with robust participation from our sizeable and very engaged audience. Our presenters and attendees left the discussion contemplating many new, game-changing ideas.