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T.Cares Raises Funds for Crisis, A National Charity for Homeless People is on a mission to impact the world around us in positive and effective ways. Recently, members of our UK office dedicated their personal time to raising money for a charity close to their hearts. Their team name was the TDC Tumblers, and this is their story.

We, the TDC Tumblers took part in the Color Obstacle Rush event at Willen Lake in Milton Keynes on Saturday June 4th 2016. We felt this was a great way to have fun as a team, while raising money for the charity ‘Crisis’, a national charity for single homeless people.  The team at Crisis is dedicated to ending homelessness by delivering life-changing services and campaigning for change. Thanks to the generosity of colleagues, family and friends we raised £233.00 for this worthy charity.

Tumblers-2 Tumblers-1 Extends International ProVenue® Roll-Out with Launch at Info Cultuur and HETPALEIS

PRESS RELEASE FOR IMMEDIATE RELEASE extends international ProVenue® roll-out with launch at Info Cultuur and HETPALEIS

The two longstanding clients, based in Antwerp, Belgium, went live with the new ticketing system earlier this month

Date, 2016 – Milton Keynes, UK –, the industry leading provider of global ticketing and marketing solutions, has today announced the introduction of the latest version of its ticketing system, ProVenue®, for the popular Antwerp-based ticket outlet & cultural information center, Info Cultuur, and popular youth theatre HETPALEIS.

A client since 1993, Info Cultuur will utilize ProVenue® alongside the existing technology previously implemented by to manage all aspects of its ticketing; this includes online sales with a wide range of features, as well as customer selection, data cleansing and reporting.

As’s most advanced ticketing system, ProVenue® is a full service, integrated ticketing solution that puts users in complete control of their ticketing operation. It enables venues to sell tickets to consumers under their own brand and capture, access and own consumer data, providing a 360° view of the buying habits and preferences of their patrons.

Already well-established throughout the US, ProVenue® was launched internationally in 2013; users in the UK include the National Speedway Stadium, the Lord Mayor’s Show and all 14 clubs in the British Basketball League (BBL). ProVenue’s popularity continues to grow globally, with dozens of leading performing arts venues and professional sports clubs having implemented the system in North America, Australia and Europe, including the world renowned opera house Semperoper, in Dresden, Germany.

Commenting on the launch of the new ticketing system, Sven Verlinden, head of sales and service at Info Cultuur, said: “Having worked with for more than 20 years, I feel honored to be among the first to be able to provide the latest ticketing solution for our different partner venues, which include museums, theatres and concert halls in and around Antwerp. The transition to ProVenue® has been very smooth and we are very confident in continuing our longlasting relationship with, and look forward to making full use of the system’s new features.”

Info Cultuur launched ProVenue® at the start of May with the sale of Zomerateliers, a series of children’s workshops taking place across Antwerp throughout the summer. Tickets for future events will also be available to buy online and at the Info Cultuur box office.

HETPALEIS is the second organization in Belgium to implement ProVenue® in recent weeks; HETPALEIS’s decision to update the ticketing system was made in order to meet the growing demands of its customers.

“We enjoyed a very successful start to ticket sales for the new season thanks to ProVenue®,” confirmed Frank Meyer, POS and application administrator from HETPALEIS.

“Thanks to the support from the team we were very well prepared and as a consequence, we experienced minimal disruption and queries from staff during the opening days of ticket sales – we’re pleased we made the transition to ProVenue®!”

Derek Palmer,’s managing director and executive vice president, international, said: “Today’s announcement is another significant step forward in the roll-out of ProVenue®, with two organisations in Belgium implementing the system at the same time.

“With ProVenue® already widely used in North America, and with growing popularity in other territories including Australia, we’re seeing a wide range of organizations and venues benefitting from the system’s advanced features and we continue to focus on supporting these clients and growing the presence of ProVenue® in Europe and worldwide.”

For more information about and ProVenue® visit
For more information about Info Cultuur, visit
For more information about HETPALEIS, visit

About is a leading provider of fully integrated event ticketing solutions and services for thousands of top arts, entertainment, and sports organisations worldwide. Delivering the latest in ticketing technology, offers the advanced ProVenue™ ticketing platform, which serves the core of a comprehensive suite of integrated features, products, and services that help clients enhance ticket sales, marketing efforts, and overall customer experience.

A wholly owned subsidiary of MLB Advanced Media, LP, since 2005, is headquartered in Costa Mesa, CA, and has regional offices across the U.S. and internationally in the UK, the Netherlands, Germany and Australia.

For more information please visit
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PR and Media contacts (UK) – 100AND10%
+44 (0) 118 327 2940
Lauren Chambers,

Fastest Concert Sellout in Busch Stadium III History

LOUIS, Mo., April 15, 2016 – The legendary Sir Paul McCartney has done it again. Selling out yet another venue in record time. Tickets for his One on One tour at Busch Stadium, home to the St. Louis Cardinals went on sale to the public on  April 15th. In less than an hour all 41,000 tickets that were made available for the show were gone! The performance will debut a brand new production, utilizing state of the art audio and video technology while employing massive screens, lasers and fireworks to ensure an unforgettable experience from every seat in the house.

“The demand for this event has been tremendous,” said Vicki Bryant, Vice President of Event Services & Merchandising.  “It promises to be a once in a lifetime opportunity to enjoy a music legend in one of the most iconic venues.”

We are proud to be the selected ticketing partner that continues to set sellout records around the world. We look forward to raising the bar even higher by partnering with venues to set the next sellout record.

To all of those fans who were lucky enough to get their hands on tickets – enjoy the show!  #McCartneyatBusch

Remarkable Products and Updates

MyProVenue™ is proud to announce the release of MyProVenue™, a completely new application built on an elegant responsive web design, designed for Internet ticket sales and patron self-service features.  The release was concurrent with releases of our ProVenue® and ProVenueOnline®  products which provide extensive support for the new MyProVenue™ product in addition to other new features.

As a responsive web application, MyProVenue™ provides an optimal experience for patrons on a variety of devices, including phones, tablets, and the desktop.  Our first version of MyProVenue supports single ticket purchases, secondary market purchases through our Replay Ticket Exchange®, and MyTickets™ Account Management features, including viewing tickets, ticket forwarding and posting tickets to Replay.

You will be hearing much more about this exciting new product in the coming weeks and months as we roll out the product to our client-base and as we continue to add more features.

Replay™ Ticket Exchange

On March 1, 2016 was excited to be a part of the launch of the Boston Red Sox Replay Marketplace, a completely integrated secondary market exchange with a number of enhanced features supported through ProVenueOnline and ProVenue including full support for splitting listings on purchase, highly configurable floor pricing, new account credit options, and an automated rollover-to-donation option for listings which expire prior to the event.

A fully integrated secondary market provides Red Sox fans with a safe and trustworthy marketplace for both posting and buying tickets. Fans already familiar with MyTickets, which offer convenient features such as ticket forwarding and ticket printing, are now provided the ability to post tickets from the same interface.  Fans can also be offered incentives through the use of Replay through Red Sox Rewards points and other team-sponsored initiatives.

The capture of seller and buyer information along with all price and service charge information on ProVenue offers the Red Sox a single-source 360 degree view of data, combining secondary market activity data with that of primary market sales.  The customer service screens in Ticket Services have been completely redesigned and optimized for the new Replay features. Users can navigate through the life cycle of a market offer when it is split as a result of a buyer purchasing only a portion of an offer. Listings can also be cancelled from within ProVenue resulting in the listing being removed from the marketplace in real time. 


We are proud to introduce’s new cloud marketing platform, CrowdConnect! We give you the tools to collect, analyze and deliver the most personalized campaigns to your patrons. Never stress again about data costs. Our platform includes UNLIMITED storage. We encourage you to collect as much patron data as possible. The platform offers advanced reporting, marketing automation and dynamic content features. It is no longer acceptable to deliver a generic message to your patrons. You now need to deliver the most relevant message, at the right time, through the right channel on the right device tailored specifically to each of your patrons. This can all be accomplished through CrowdConnect. The easy to use click and drop functionality makes even the most novice user become an expert within hours of using the product.

ProVenue® – New Features

In addition to support for Replay and MyProVenue™, a number of new features are included in the ProVenue® 3.6 release:

  • Extended Seat Definition Ticket Extensions: Our powerful and flexible extended seat definitions now include the ability to create definitions based on elements of a ticket sale/reservation.  The definition can now be triggered by an association with an event, package, price scale, section, buyer type, and/or service charge.
  • Ticket Services: Our Ticket Services portal has been expanded and now includes:
    • Barcode Status: A new barcode status tab provides users with a quick validation for a ticket based on a barcode. An inactive/invalid ticket will provide a user with a simple reason why a ticket is inactive.
    • Seat History Enhancements: Seat history has been enhanced to include complete details on deliveries.

Other new features include a sales rep reassignment utility and a new option to enforce a greater than or equal to quantity for a package exchange.

Talk to your rep to find out how you can start using our products today!

Going Beyond Limits: Client Experiences With ProVenue Upgrades

The® Business Development team enjoyed a busy first quarter of 2016.  Several key ProVenue® clients chose to extend their agreements including ProTix, Cheyenne Frontier Days, and Erie Events.

As a leading regional ticketing distributor based in Oklahoma City, ProTix is one of’s earliest adopters of ProVenue.  Moving forward, ProTix will be implementing the MyTickets™ product suite to better serve their customer base. Cheyenne Frontier Days, another early adopter of ProVenue, is excited to begin using the MyTickets product suite, Email Confirmation functionality, and up-sell opportunities. Erie Events is based out of Erie, Pennsylvania and is the home of the Erie Insurance Arena, The Warner Theatre and the Bayfront Convention Center.  After assessing their ticketing needs, Erie Events chose to extend their agreement with where they will now be utilizing features and functionality that include MyTicketsMobile, Ticket Forwarding and Email Confirmation.

We are pleased to announce that three of our current ProVenueMax clients have chosen to migrate to the ProVenue platform in Q1 2016! The City of Wichita Falls, Ohio University Event Services and California Rodeo will all be migrating to the ProVenue platform to take advantage of the software’s advanced functionality and features.

What’s New in Marketing

There are many new and exciting focuses and ideas arising to action  at We have aligned our brand to better meet the values of our company mission starting with our new tagline: Experience Is Everything!

Experiences help define us as humans and have the power to create great stories, amazing memories, and life-changing ideas. Our goal is to help you make each and every experience for your patrons a remarkable one.

This is where Team is headed—putting our patrons’ desire to experience at the forefront of everything we do by ensuring the most advanced technological tools because it’s all about less waiting and more living.

We have also introduced a more modern appeal with our new “T.” logo as part of our future forward branding initiatives, and have launched a new marketing platform—CrowdConnect™. Check out more information about CrowdConnect™ in our Remarkable Products and Updates post! 

Lastly, because we believe in the foundation of a solid unified community, we recently launched our community program called T.Cares. This program is on a mission to give back to communities all around the world. Whether it is the veteran who proudly served their country, a child battling a disease or a family struggling financially, our goal is to create unforgettable experiences for those in need. We have several special events scheduled with various venues around the world. Contact to find out how your venue can become part of T.Cares. We look forward to hearing from you!

An Insider’s Look at Opening Day

In what is a holiday of sorts for many, Major League Baseball Opening Day arrived amid festive environments that in some areas subjugated the weather. is very pleased to have worked closely with our clubs to ensure that their fans effortlessly entered the ballparks with mobile devices, fan loyalty cards, Tickets@Home printouts, and traditional printed tickets. Months of planning and preparation–including season rollovers and invoicing, special offer preparation, venue modifications, event configuration, system user reviews, reporting parameter analyses, best-practices assessments, staff training, stored-value alignment and access control testing–culminated in early April with the sound of nearly a million “go” beeps emanating from access control scanners and turnstiles across the country. We tip our hats to all those involved in getting our National Pastime off to a great start! Debuts Apple Pay App Integration

Secure mobile payment built into new app for The Bushnell Center for the Performing Arts

Costa Mesa, CA/Hartford, CT, November 19, 2014 –, provider of state-of-the-art technology solutions to more than 1,000 sports and entertainment clients around the world, today announced it has launched the first venue ticketing integration with support for Apple Pay™ mobile payments solution. A new app, The Bushnell, is now available in the App StoreSM online store and patrons of The Bushnell Center for the Performing Arts (Hartford, CT) may purchase tickets quickly and securely using Apple Pay, making it the first entertainment venue in the world to offer this in-app payment option for ticket purchases.

“The Bushnell is very excited to expand its relationship with by becoming the first performing arts venue to integrate ticketing via Apple Pay,” said David Fay, President and CEO of The Bushnell. “The Bushnell app will extend the capabilities of our recently redesigned website,, and offer our customers a new, fast, and secure option for purchasing tickets.”

The Bushnell leverages the ProVenue® ticketing platform, a proprietary technology solution built by Through a hosted, open architecture, ProVenue® delivers a reliable and scalable ticket purchasing solution developed from fully integrated and customizable end-to-end services.

“We are proud to debut Apple Pay support for The Bushnell in anticipation of its holiday performance season and a 2015 calendar filled with popular events,” said Joe Choti, CEO, “This integration is another important development in our on-going commitment to mobile ticketing technology and the dynamic possibilities it presents for our venue clients and their millions of patrons.” will continue its rollout of in-app Apple Pay mobile payments support to its global client sports and entertainment roster, including Major League Baseball teams through the At the Ballpark app. Availability for each venue will be announced as it launches.

About, Inc., a wholly owned subsidiary of MLBAM, is a leading provider of fully integrated event ticketing technologies, solutions, and services for thousands of top arts, entertainment, and sporting events worldwide. Delivering the latest in ticketing technology, offers the advanced ProVenue® ticketing platform, which serves as the core of a comprehensive web-based suite of integrated features, products, and services that help clients enhance ticket sales, marketing efforts, and overall customer experience. is headquartered in Costa Mesa, CA, and has regional offices across the U.S. and around the world. The company also sells tickets directly to consumers through its website

Will Major League Soccer incorporate the Goal Line Technology being used in the World Cup?

When major league sports first started using technology during games, it made people scratch their head and ask why? Sure it might slow the pace down at times but its main purpose is to increase accuracy during games, especially big ones. Technology is becoming more prevalent in major league sports to help make the “tough calls”.

This year in Brazil for the FIFA World Cup™, a new technology is being rolled out called Goal Control-4D. FIFA explained in a press release, “Goal Control is equipped with 14-high speed cameras located around the pitch, with seven cameras focused on each goalmouth.  The ball position is continuously and automatically captured in 3D and the indication of whether a goal has been scored is immediately confirmed within one second to a watch worn by each of the match officials.” According to, “the cameras operate at up to 500 frames a second to capture a three-dimensional position of the ball. Each goal has seven cameras trained on it at all times. Fixed to a high point in the stadium, such as the roof, two cameras are at the halfway line, another two are placed between halfway and the goal line and another camera is located behind the goal.”

Seems simple enough right? Fox also states, “the cameras are linked via fibre-optic cable to an image processing computer that monitors the movements of every object on the pitch. Specially built detection software is used to filter out players and the referee. Thanks to the flood of information from the cameras, the system can monitor the ball’s position based on x,y and z coordinates and report its three-dimensional position anywhere on the field. Crucially for under-pressure referees, this position is monitored both when the ball is on the ground and when it’s in the air.“

With this new technology FIFA is attempting to eliminate blown calls that could cost a team, and country, the World Cup.  Last Saturday during the France vs. Honduras game, people around the world got a taste of this new technology. The replay showed two different scenarios; the ball hitting the post and bouncing out, and the ball hitting the Honduras keeper to bounce across the line. Goal Control-4D technology ruled the ball bounced off the keeper, France G-O-A-L! The debate was ablaze on social media outlets and it seems like it will continue to be a controversial topic of this year’s World Cup.

Now the question is will MLS be interested in following Major League Baseball’s technology movement by bringing this to regular season games? What do you think about technology entering into the World Cup and do you think MLS will follow? We want to know – leave us a comment!

Don’t miss Major League Soccer’s greatest rivalry when the San Jose Earthquakes take on the LA Galaxy and Landon Donovan tomorrow. Purchase Tickets

Make sure you to follow us on Facebook (Ticketsdotcom) and Twitter (@Ticketsdotcom) for exciting updates and ticket on-sales! Also be sure to check out the San Jose Earthquakes on Facebook (sanjoseearthquakes) and Twitter (@SJEarthquakes)

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Selfie Nation

Selfie noun, informal (also selfy, plural selfies): a photograph that one has taken of oneself, typically one taken with a smartphone or webcam and uploaded to a social media website

In November 2013, selfie was named Oxford Dictionaries International Word of the Year, in large part to the increased use of the word, a whopping 17,000% since the same time the previous year.  Fast forward to today and more than 73 million photos using the #selfie have been posted on Twitter and Instagram according toUnmetrics.  Selfies have become the norm when promoting yourself or your brand; everyone from athletes to celebrities to your mom and dad are taking part in this pop cultural phenomenon.  Even big brands have taken to social media channels to take advantage of the selfie culture and to increase consumer engagement.

In the digital age, selfies are encouraged everywhere we go.  At your favorite concert or sporting event, snap a photo of yourself doing something exciting and instantly share it with the world.  We have the capability to snap a selfie and capture priceless moments; like this lucky fan did at a Beyoncé concert via Facebook/Beyoncé).

And everyone is doing it; including 2013 World Series Champion and MVP David Ortiz, who took a very memorable selfie (picture via Twitter @DavidOrtiz) with President Barack Obama, during the Red Sox visit to the White House.

Who could forget Ellen’s Academy Award® selfie that took a total of 34 seconds to break the world record for the most retweeted tweet of all time.  She was also the first user to top 1 million retweets for a single Twitter post.  In less than an hour the photo had surpassed 1.3 million retweets and temporarily shut Twitter down.   When it was all said and done, the tweet was seen by 37 million people worldwide, according to Twitter numbers. (picture via Twitter @TheEllenShow)

Finally, how about Tampa Bay Rays reporter Kelly Nash who took a beautiful but dangerous selfie at Fenway Park (courtesy of Kelly Nash via Instagram).

Sometimes random and spontaneous, or perhaps entirely orchestrated, the selfie is here to stay so keep them coming! We can’t wait to see what the rest of the year has in store!

Do you have a favorite? Share it with us on Twitter @Ticketsdotcom or on Facebook – Ticketsdotcom.

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