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Youngstown State University | Digital Tickets

What’s has wings but cannot fly, and can weather the storm of a pandemic?

The Youngstown State University Penguins.

Long-standing Tickets.com partner, Youngstown State University (YSU) upgraded to ProVenue^® and MyProVenue^™ just prior to the start of the COVID-19 pandemic. At the box office, YSU suspended in-person sales and implemented QR codes to reduce crowding on game days. By prompting Penguin fans and students to access MyProVenue for purchases and managing their tickets, the box office team was able to drive more operations online and reduce their on-site staff.

“We are pleased to continue our partnership with Tickets.com. Upgrading to ProVenue has already proven to be the right choice. There has been a steady increase in our online football and basketball sales. The Tickets.com staff has always been available to assist with remote training,” said Ron Strollo, Executive Director of Intercollegiate Athletics, Youngstown State University.

Currently, YSU is utilizing the Zebra hand-held scanners powered by Alfred, the all-in-one access control solution from Tickets.com. Zebra technologies provide a cost-effective hand-held ticket scanning solution for the ultimate on-site efficiency.

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Pro Football Hall of Fame, Tickets.com Unveil Major Ticketing Technology Partnership

The Pro Football Hall of Fame and Tickets.com announced a historic new multi-year partnership to deliver innovative ticketing and venue technology to a multitude of experiences when fans are visiting the expansive football and entertainment experience in Canton, Ohio. This partnership will include complete integration of Tickets.com’s ProVenue^® platform into Museum membership and premier stadium ticketed events such as games and concerts.

Originally opened in 1963 with 19,000 square feet of football history, the Pro Football Hall of Fame now delivers more than 118,000 square feet of state-of-the-art experiences to members and fans. Additionally, the spectacular Tom Benson Hall of Fame Stadium (capacity: 23,000) hosts the annual Hall of Fame Game, Enshrinement and Concert for Legends among other elite events. Both venues will be core to the partnership in utilising the flexible and mobile capabilities of ProVenue^® to build a full-service ticketing solution as a means for supporting the Hall of Fame’s ambitious growth plans to reshape the entire fan experience for the hundreds of thousands of visitors it attracts every year.

Tickets.com’s extensive experience of managing large-scale events and memberships for a diverse portfolio of venues, from sports to museums to mixed-use development, was key to why the Pro Football Hall of Fame chose the ProVenue^® platform. Working with advanced ticketing technology powered by Tickets.com, the Hall of Fame will be able to securely sell tickets online, create targeted marketing campaigns and deliver an enhanced customer experience.

Jim Macris, Manager of Ticket Operations at the Pro Football Hall of Fame commented, “We are excited to be working with Tickets.com. Their team has been extremely thorough in their approach; understanding our challenges and requirements and matching up to these with an advanced technological solution that we are confident will provide us with scalability in line with our growth strategy. Our visitors come from around the country and the world and ProVenue’s^® user-friendly customer-facing interface will support a seamless transition for all our guests.”

Tim Snyder, Vice President of Business Development at Tickets.com added: “Our partnership will be built from the Pro Football Hall of Fame’s important mission and core values and will bring forward a commitment to creating the ultimate patron experience. The Hall of Fame’s on-going vision for the future will take patrons on a fantastic journey and continue to make it a must-visit for all. We are proud to play a role in supporting the Hall of Fame’s amazing growth plans.”