Since the 2014 launch of ProVenue® in the UK, Tickets.com® has integrated a growing number of UK clients to the industry-leading platform.
Across the arts, entertainment and sport industries,
venues are taking advantage of the platform’s integrated features, which are
specifically designed to help clients access, understand, and capitalise on
their own consumer data.
Most recently, Tickets.com extended its partnership with Dundee Football Club, which will see the Scottish Premiership migrate to the ProVenue platform for the 2019/2020 season. The organisation will use the system’s data capture features to foundationally strengthen long-term fan engagement, while also improving the fan experience with the easy-to-use e-commerce and account management features that become possible with ProVenue integration.
Tickets.com will once again
support the Monster Energy FIM Speedway
of Nations, one of the speedway’s biggest competitions, when it returns to
the National Speedway Stadium in May 2019. As a customer since 2016, the
National Speedway Stadium is home to the Speedway Great Britain Premiership
club, the Belle Vue Aces, who also use ProVenue to manage all ticketing.
The Harlequin Theatre, another longstanding client, migrated to
ProVenue to be more competitive in the ever-expanding digital marketplace,
encouraged by the responsive design of the selling interface and the ease with
which the platform allows ticket selling and event administration to work in
Other arts and visitor attraction
venues making the switch in recent times include the award-winning Roald Dahl Museum & Story Centre, Town
Hall Theatre Galway, Music Mania and Mitchell Arts Centre—all of whom chose
ProVenue to revolutionise the customer experience and improve in-house
Guildhall Winchester, a new customer to Tickets.com, recently
integrated ProVenue into their operations and will go live imminently with
Alfred, the latest advancement in mobile Access
Control from Tickets.com.
Venues refer to the ProVenue
platform’s flexibility as a key reason for partnering with Tickets.com or
migrating from legacy products. As ticket purchasing behaviours have become
more on-demand and self-service, MyProVenue™ has helped venues such as The Theatre Chipping Norton, Trinity Arts
Centre and Leeds College of Music
adapt and provide their consumers with a simple and convenient way to buy
tickets online, anytime.
Tickets.com works with a range of
sectors across the UK and Ireland and continues to evolve its industry leading ProVenue
technology. The recent introduction of its Membership and Loyalty (don’t we
have another T.News story to link to for this?) features has generated a lot of
interest, and with more powerful features on the way, the Summer of 2019 promises
many more migrations to ProVenue.
Nick Kinsella, Technical Account
Manager, said: “ProVenue continues to grow across the UK with many venues
choosing to migrate to enhance the experience for fans and patrons.
especially delighted to announce the extension of our partnership with Chesterfield Theatres, which will allow
the organisation to manage ticket sales across a multitude of sales points
including The Pomegranate and Winding Wheel Theatres, a call centre and their
Visitor Information Centre. Equally we
are thrilled to extend our long-term relationship with Dundee Football Club who
will benefit from the digital approach Tickets.com has adopted.
are very excited about the future of the ProVenue suite of products including
MyProVenue and Alfred. The intuitive design and interfaces allow for
self-administration and self-service at the touch of a fingertip.”