Tickets.com represents an organization that has about 20 major league sports teams as clients that are similar potential clients for Fan Manager (FM). Currently, FM is integrating all of Tickets.com data into the Fan Manager platforms and working with it, which is why we found it a benefit to be part of the event.
This was a great chance to build relationships with Tickets.com and MLB while learning about their roadmap, what new prospects are looking for, and who we are dealing with. We sat in a wonderful session, and it really educated us by getting us all on the same page within the industry.
Tickets.com has a huge presence within the ticketing space, as does Salesforce with sporting teams and venues. Two years ago, an opportunity presented itself to come together to join forces with Tickets.com and integrate between technology offerings and take the value proposition to another level.
Boca has worked with TDC for many years. Boca values TDC’s business and wanted to be there as a supportive sponsor and supporter. Boca wants to engage with TDC, as to what products are important for the company moving forward to help them continue to grow and evolve. The feedback of TDC is invaluable to Boca, as we continue to develop and evolve our product line.
In July of 2014 the decision was made to switch our ticketing provider to Tickets.com. As with any change, the trepidation I felt was quickly eased right out of the gate with the operational assessment that was done. It was handled with professionalism, politeness and with our best interests in mind. It was clear this was not their first rodeo. From the beginning right through to game days each and every Tickets.com staff member I’ve had the pleasure of working with has been great. The “can do” mentality is evident from the top of the organization down to the bottom. As a 28 year veteran of ticketing, working with a dozen or so different ticketing providers and several conversions, this has clearly ranked at the top. The exchange this week in Nashville was a great combination of learning and fun. Job well done TDC!
I always enjoy the networking opportunities that provided by the conference as well as a better understanding of the new technology that’s out on the market and it’s a chance to be among my peers. I am eager to learn more about the new technology that’s on its way through TDC and the opportunities that’s going to present.
The ProVenue Exchange has been a valuable resource for our organization. We look forward to continually enhancing our partnership with Tickets.com and all of our colleagues throughout the industry at events such as these.
We thoroughly enjoyed our time at the ProVenue exchange. Not only were we able to showcase our service to current and potential clients, we were also able to develop relationships with peers in the industry. And of course, we had a blast attending all the networking events and the golf tournament!
Attending the conference is always a good way to increase our intellect when it comes to all the different programs available, but it also allows us to showcase this program for other teams because we were kind of the guinea pig of it. It’s also a good place to network. You know who the people are to contact if you have any questions. You know who the subject matter experts are, not only with the vendors but with the other teams. On the baseball side, none of us are competitors off the field, only on the field, so all the other teams are a good resource for us to bring excellence to our club!
Our partnership with Tickets.com affords ID.me the opportunity to raise awareness of our products and to deliver our technology faster and more efficiently to Tickets.com customers. As a rapidly growing ticketing platform, Tickets.com is in a strategic position to connect technology providers with TDC venues and clients. We’re excited to collaborate with TDC as an innovation partner in order to deliver more value to TDC clients.
As the technology and process continue to evolve, there are always enhancements that need to occur on the access control system side, just as there are on the ticketing side. It was important for Alvarado to attend the ProVenue event in order to connect with existing and new prospective clients.
Looking to have a closer relationship as it relates with sports in general and to educate the people at the conference of the different types of technology available in regards to the ticketing industry.