The Adolph & Rose Levis Jewish Community Center Virtually Double Events with Tickets.com ProVenue®
BOCA RATON, FL – The Adolph & Rose Levis Jewish Community Center (Levis JCC ) has had a long standing-relationship with Tickets.com. Home to the Phyllis and Harvey Sandler Center for live events, the community center has served its Boca Raton patrons with a wide variety of arts and educational activities. In 2020, with doors closed, the Community Center had to find new ways to continue to serve its art lovers, music buffs, adult students, travelers, theatergoers, and film enthusiasts – so they turned to hosting virtual events over Zoom.
The Change to Virtual Events
A change of this kind can be imposing but with many attendees over 65 the change was monumental for the Levis JCC. Alan Nash, Assistant Director, Arts, Culture & Learning at Levis JCC commented,
“there was an in-depth education period for our community. We spent a significant amount of time making our community members comfortable with the technology and the offerings.”
Amidst this change, Levis JCC was also transitioning to the latest ProVenue® platform, migrating data, learning new software, and training on the go. Nash continued,
“The Tickets.com client engagement team not only worked with us to go live on ProVenue but enabled us to adapt to our new ‘normal’.”
Virtual Memberships & Event Info
In ProVenue Levis JCC set up virtual memberships and events that were sold online. Tickets.com assisted with some modifications to their email confirmations and also built conditionals into their ticket format to place event specific URLs, meeting ID’s and passwords onto the digital ticket that was delivered to the patron, ensuring they could seamlessly access their purchase. This allowed the Levis JCC to continue their process of educating and engaging with their patrons even when they could not attend in-person.
“Using virtual events has been transformative. We’ve been able to host over 140 events in the first quarter of 2021, which is what we had typically done in an entire year. Plus, with virtual our attendance has grown. In some cases, we’ve seen events with up to 5x our normal in-person sizes,” said Nash.
Recently the Levis JCC has gotten a lot of attention from these virtual events, one in particular hosted by Trudy Berlin, a 98-year-old and known in Boca Raton as the Jewish Oprah. Berlin hosts the Tuesday virtual “Ladies Room” meeting at Levis JCC. Moderating the group for almost 20 years, the event became virtual during the COVID pandemic and has nearly doubled the “Ladies” attending Berlin’s sessions.
Mike Dunham, Client Engagement, Tickets.com, said,
“It was a challenging year for everyone, we were glad to do anything and everything to help sell tickets and it was so rewarding to see the success in attendance and event volume.”
With Florida opening up, these virtual events can only add to the many community offerings provided by the Levis JCC.
About: The Adolph & Rose Levis Jewish Community Center
Established in 1983, Adolph & Rose Levis Jewish Community Center provides a broad range of enriching programs and services for individuals of all ages and abilities to meet the diverse needs of its members, the Jewish community and the community at large.
Levis JCC promotes and enhances Jewish culture, heritage and values through educational, spiritual, social, wellness and recreational programs. From preschool and summer camp, to teen and family activities, from athletics to cultural arts, adult enrichment and special needs programming as well as Boca’s chic Resale Boutique, the Levis JCC offers something for everyone.
Adolph & Rose Levis Jewish Community Center is a non-profit community agency of the Jewish Federation of South Palm Beach County.
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About Tickets.com
Tickets.com is a technology solutions provider focused on building premium live event experiences for clients and patrons. Established in 1995, Tickets.com has been the technology provider for over 1MM live events across the globe. Our team is dedicated to developing and delivering the most innovative and modern ticketing technology in the world. Through strategy, partnership, and innovation, Tickets.com is on a mission to disrupt the ticketing industry and provide the best live experiences.