HARTFORD, CT – The Bushnell has been host to a myriad of performances in the greater Hartford area for over 90 years. Since 1992, The Bushnell and Tickets.com have shared a ticketing relationship bringing over 20,000 performances to the community.
During the last year, the COVID-19 pandemic brought venues challenges like never before, including temporary closures and new restrictions. Throughout the pandemic, despite the restrictions and challenges, The Bushnell and Tickets.com were able to bring The Hartford Symphony Orchestra® performances to the community.
Using Tickets.com’s comprehensive ticketing solution ProVenue®, as well as MyProVenue™, the patron-facing digital ticket complement, The Hartford Symphony Orchestra held summer events with limited capacity outdoors and indoor virtual events in colder weather.
The Hartford Symphony Orchestra (HSO)
In July of 2020, HSO once again began performing live with the Summer Splash! Series. To prioritize safety for performers as well as patrons, modifications on the ticket purchase flow and ProVenue set up had to be made including attendance caps, online-only sales, extended seat definitions for COVID waivers, and disabling ticket-forwarding.
As colder weather arrived and restrictions increased, HSO created the Spotlight Series. A brand-new way to experience the HSO, the Spotlight Series performances, which are still available through June, feature smaller ensemble collections recorded at venues in and around Hartford to be purchased and viewed as a virtual event. For these events, The Bushnell created new delivery types and buyer types in ProVenue for streaming/virtual, as well as modified order confirmations to include a link with event information details. Additionally in MyProVenue, featured promotions were set up to help communicate further details on these virtual events.
The Hartford Symphony Orchestra
Purchase Tickets to the Spotlight Series
About The Bushnell
For 90 years, The Bushnell has been central to life in Greater Hartford serving as its unique gathering place for arts, education, and community activities.
As a dynamic 21st Century performing arts center, The Bushnell presents, creates, inspires and shares the best in the performing arts; and in partnership with others, serves as a catalyst to advance education, promote economic development and build a sense of community in Central Connecticut.
Today, The Bushnell, a 501(c)(3) not-for-profit, is the State’s largest arts organization and has been deemed a “Connecticut Cultural Treasure.”
Tickets.com is a technology solutions provider focused on building premium live event experiences for clients and patrons. Established in 1995, Tickets.com has been the technology provider for over 1MM live events across the globe. Our team is dedicated to developing and delivering the most innovative and modern ticketing technology in the world. Through strategy, partnership, and innovation, Tickets.com is on a mission to disrupt the ticketing industry and provide the best live experiences.