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Hillingdon Council has continued its successful relationship with Tickets.com by migrating across to ProVenue®, Tickets.com’s most advanced platform.
The new system, which will manage all ticketing requirements across a multitude of events and venues in the Greater London area, went live in June in time for the busy summer schedule.
A Hosted Web Based Solution (SaaS), ProVenue® offers intuitive ticketing and marketing processes that will support improved ease of use for the general public as well as provide extensive data capture and simplify day-to-day operations for volunteers and staff.
A Tickets.com customer since 2002 and well known for its cultural and artistic activity, Hillingdon Council will fully utilise many of the new system’s most advanced features, including MyProVenue™. A next-generation customer-facing web application built for speed, MyProVenue™ streamlines every dimension of the customer experience, from buying tickets to managing account preferences, within a responsive framework that works across desktop and mobile devices.
A key reason cited for the migration across to ProVenue® was the system’s inventory control function. ProVenue® provides a comprehensive matrix of roles and permissions to not only meet security and access needs, but this in-built functionality will permit Hillingdon Council to control data, inventory and ticket sales across a number of venues, sales points and channels.
ProVenue’s advanced reporting tools will also allow the team to design and implement bespoke marketing campaigns to sell more tickets effectively for each event and venue, including the Battle of Britain Bunker Exhibition, one of the borough’s most popular visitor attractions.