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Tickets.com has today announced the introduction of the latest version of its ticketing system, ProVenue®, for the popular Antwerp-based ticket outlet & cultural information centre, Info Cultuur, and popular youth theatre HETPALEIS.
A client since 1993, Info Cultuur will utilise ProVenue® alongside the existing technology previously implemented by Tickets.com to manage all aspects of its ticketing; this includes online sales with a wide range of features, as well as customer selection, data cleansing and reporting.
As Tickets.com’s most advanced ticketing system, ProVenue® is a full service, integrated ticketing solution that puts users in complete control of their ticketing operation. It enables venues to sell tickets to consumers under their own brand and capture, access and own consumer data, providing a 360° view of the buying habits and preferences of their patrons.
Already well-established throughout the US, ProVenue® was launched internationally in 2013; users in the UK include the National Speedway Stadium, the Lord Mayor’s Show and all 14 clubs in the British Basketball League (BBL). ProVenue’s popularity continues to grow globally, with dozens of leading performing arts venues and professional sports clubs having implemented the system in North America, Australia and Europe, including the world renowned opera house Semperoper, in Dresden, Germany.
Commenting on the launch of the new ticketing system, Sven Verlinden, head of sales and service at Info Cultuur, said: “Having worked with Tickets.com for more than 20 years, I feel honoured to be among the first to be able to provide the latest ticketing solution for our different partner venues, which include museums, theatres and concert halls in and around Antwerp.
“The transition to ProVenue® has been very smooth and we are very confident in continuing our longlasting relationship with Tickets.com, and look forward to making full use of the system’s new features.”
Info Cultuur launched ProVenue® at the start of May with the sale of Zomerateliers, a series of children’s workshops taking place across Antwerp throughout the summer. Tickets for future events will also be available to buy online and at the Info Cultuur box office.
HETPALEIS is the second organisation in Belgium to implement ProVenue® in recent weeks; HETPALEIS’s decision to update the ticketing system was made in order to meet the growing demands of its customers.
“We enjoyed a very successful start to ticket sales for the new season thanks to ProVenue®,” confirmed Frank Meyer, POS and application administrator from HETPALEIS.
“Thanks to the support from the Tickets.com team we were very well prepared and as a consequence, we experienced minimal disruption and queries from staff during the opening days of ticket sales – we’re pleased we made the transition to ProVenue®!”
Derek Palmer, Tickets.com’s managing director and executive vice president, international, said: “Today’s announcement is another significant step forward in the roll-out of ProVenue®, with two organisations in Belgium implementing the system at the same time.
“With ProVenue® already widely used in North America, and with growing popularity in other territories including Australia, we’re seeing a wide range of organisations and venues benefitting from the system’s advanced features and we continue to focus on supporting these clients and growing the presence of ProVenue® in Europe and worldwide.”
For more information about Info Cultuur, visit www.infocultuur.be.
For more information about HETPALEIS, visit www.hetpaleis.be.