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The team at Tickets.com is excited to announce that the recent roll-out of ProVenue® at Semperoper has been shortlisted for the Moving On Up Award at the Ticketing Technology Awards 2017. The category acknowledges the best in recent migration, upgrade or implementation projects and seeks to find a winning entry that demonstrates a boost in revenue and retention aligned with the introduction of the new platform.
In the case of Semperoper, a Tickets.com client for more than 25 years, the globally-renowned opera house migrated across to ProVenue® in 2016, becoming the first venue in Germany to do so. Since introducing the new platform, Semperoper has benefitted from an increase in online sales across many of its events; at any one time, the venue can be selling tickets for up to 300 events at its main venue and 200 events at sister venues.
The advanced functionality of ProVenue® has also facilitated a range of up-sells, including guided tours, event programs and food and beverage options; this, coupled with the growth in online ticket sales has seen the venue’s online revenue increase by approximately 30% in the first three months of utilizing ProVenue® (August – October 2016) compared to the same period last year.
Commenting on the announcement, Derek Palmer, Managing Director and Executive VP, International “We are delighted to be shortlisted for the Moving On Up Award at this year’s Ticketing Technology Awards; Semperoper is a fantastic venue and very progressive as an organization; we are proud to continue our longstanding relationship with them.
“Over time, its ticketing requirements have developed and we’ve worked closely with the project team to ensure that ProVenue® not only meets these requirements but offers advanced levels of functionality and flexibility to allow the system to evolve in line with the venue’s projected growth.”
Tickets.com will be up against entries from Regiondo Pro, Ingresso, TiXX Sports and Skiddle, who have also been shortlisted for projects from across Europe.
“As Europe’s leading gathering of entertainment ticketing professionals, each year Ticketing Technology Forum brings together the very best of the industry to showcase what’s new, explore the challenges we face and debate the future trends,” says Ian Nuttall, Founder, Ticketing Technology Forum.
“Alongside the conference and workshops, this year we will also celebrate and recognize those people and organizations which are changing the way we service the ticketing needs of our customers.
“The public nominated and after careful consideration, the judges have delivered a comprehensive shortlist of worthy finalists for Ticketing Technology Awards 2017 – which Tickets.com and Semperoper have been selected for.”
The Ticketing Technology Awards recognize leadership, innovation, and achievement in the application of technology in ticketing across sports, performing arts, music, cinema, live entertainment and visitor attractions. The Awards aim to increase the standards and best practice of ticketing, drive awareness and adoption of future ticketing technology, and improve the customer experience for ticket-buyers across all sectors.
Click here for more information about the Ticketing Technology Awards and follow @tickettechforum on Twitter for live updates.