It’s been a busy few months for Tickets.com UK with a number of clients going live with ProVenue®.
As Tickets.com’s most advanced system, ProVenue® is a fully customisable ticketing solution that not only provides industry-leading technology, but also enables venues to capture, retrieve and own their customer data. Click here to find out more.
The latest venues to introduce the system include Wigan Little Theatre, Watersmeet in Rickmansworth and Chipping Norton Theatre, all existing Tickets.com clients who have migrated across from ProVeneDatabox™.
These latest signings are in addition to the Harlequin Theatre and the Roald Dahl Museum and Story Centre, both of whom moved onto ProVenue® in May and have already seen online ticket sales and bookings boosted by the introduction of the new system.
Trinity Arts Centre in Gainsborough, Lincolnshire, is another longstanding UK client that recently launched ProVenue®. The popular theatre, which hosts live music, productions, stand-up comedy and cinema, has been a Tickets.com customer for over 15 years and migrated across from ProVenueDatabox™ as part of its strategy to drive online ticket sales.
“We’d been using ProVenueDatabox™ for many years but as our customers’ buying behaviours have changed, so have our technology requirements, so the move to ProVenue® was a natural migration for us,” said Lisa Weller, Centre Manager at Trinity Arts Centre.
As part of the system upgrade, Trinity Arts Centre also introduced MyProVenue™, Tickets.com’s next-generation web application, to optimise patrons’ mobile ticketing experience. The new interface streamlines everything, from buying tickets to managing account preferences, within a responsive framework for mobile and tablet.
And since the introduction of MyProVenue™, Trinity Arts Centre has reported a significant increase in online sales, as Lisa confirmed: “We’ve experienced almost three times the number of online bookings over the last couple of months, which is fantastic and exactly what we wanted to achieve with the migration across to the new system.
“This has meant not only an increase in revenue for the Centre, but a much more efficient process for our Box Office team, who have been very well supported by Tickets.com throughout, ensuring minimal disruption for both our staff and our customers.”
For more information about ProVenue® and to discuss how the system can benefit your venue, contact the Tickets.com team at firstname.lastname@example.org or on +44 (0) 1908 232 404.