2017 has been a busy year for Tickets.com UK and the roll-out of its most advanced system, ProVenue®.
A fully customisable ticketing solution, ProVenue® not only provides industry-leading technology, but also enables venues to capture, retrieve and own their customer data.
Most recently, Wigan Little Theatre, Watersmeet in Rickmansworth and Chipping Norton Theatre have all introduced the new system, having migrated across from ProVenueDatabox®.
Earlier in May, the Harlequin Theatre and the Roald Dahl Museum & Story Centre also moved onto ProVenue®. Since the Harlequin Theatre’s move across from ProVenueMax™, the new platform is being used to support its digital strategy as Ian Orrick, Front of House Manager, explains: “One of our aims at the Harlequin is to drive more sales through our website and the move across to ProVenue® is central to this.”
The award-winning Roald Dahl Museum & Story Centre has already benefitted from the flexibility of the ProVenue® platform, as Anita Richardson, Retail and Visitor Experience Manager, confirmed: “ProVenue’s more efficient process for both visitors and the museum’s staff has already increased online bookings which is a very promising sign.”
One of Tickets.com’s longstanding UK clients, Trinity Arts Centre, who has been a customer for over 15 years, moved across from ProVenueDatabox® this year as part of its strategy to drive online ticket sales.
ProVenue’s flexibility was one of the main reasons for the switch and Trinity Arts Centre are already reaping the benefits, as Lisa Weller, centre manager said: “Our customers’ buying behaviours have changed, and so have our technology requirements, so the move to ProVenue® was a natural migration for us.
“We’ve experienced almost three times the number of online bookings over the last couple of months, which is fantastic and exactly what we wanted to achieve with the switch to the new system”.
For more information about ProVenue® and to discuss how the system can benefit your venue, contact the Tickets.com team at firstname.lastname@example.org or on +44 (0) 1908 232 404.