Two longstanding Tickets.com customers choose to integrate new ticketing technology
University Concert Hall and The Lights have chosen to continue their successful partnerships with Tickets.com by migrating across to ProVenue®, Tickets.com’s most advanced platform.
ProVenue®, a hosted web-based solution offers intuitive ticketing and marketing tools that provide faster, easier transactions for patrons as well as deliver extensive data capture opportunities and new ways to analyse trends and enhance visitor engagement.
University Concert Hall (UCH) is a 1000 seat venue on the University of Limerick campus that has hosted some of the biggest names in music, opera, comedy, drama and more. The venue recently integrated ProVenue® to provide its patrons with a premium digital experience and more options when purchasing tickets, including how they wish to receive them.
A Tickets.com customer since 1994, UCH will implement many of the new system’s advanced features including Alfred – Tickets.com’s latest advancement in access control. The multi-purpose system, whilst continuing to support real-time barcode scanning, allows patrons to have their tickets delivered to their phone and the venue to utilise real-time scheduled reports relating to key customer stats.
The Lights is a multi-purpose venue in Andover that offers a full professional programme of music, theatre, comedy and dance together with an arts related education and training programme. It is also widely recognised as the hub for creative activity in the area.
The venue, a Tickets.com customer since 2006, has chosen to introduce ProVenue® to create a more modern ticketing experience for patrons. And, as with UCH, The Lights will utilise another of ProVenue®’s innovative features, MyProVenue™ – a next-generation customer-facing web application built for speed.
MyProVenue™ will streamline every dimension of the customer experience, from purchasing tickets to managing account preferences, all within a responsive framework that works across desktop and mobile devices.
The Lights have migrated across to ProVenue® to upgrade the online visitor experience whilst also using the platform’s intuitive framework to simplify day-to-day operations for staff. The venue will also be looking to utilise many of ProVenue®’s in-built functionalities including its advanced reporting tools to control data and plan targeted marketing campaigns to segmented audiences.