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This month we are celebrating our longest client relationship as Pavilion Theatre Rhyl reaches its 25th Anniversary. For a quarter of a century an eclectic mix of artists and performers have appeared at the seaside venue, with Tickets.com by their side from the very start.
Since partnering with us in 1991 the theatre has progressed from using the original DOS system Pass2 to using our ProVenue suite of products to manage all ticketing requirements. In recognition of the theatre’s development and strategy to constantly evolve and innovate its business processes, the Pavilion also uses ProVenueOnline® and ProVenueConnect.
From the beginning we have worked closely with operations manager Val Simmons who has worked at the theatre since it opened. Speaking about our partnership, Val said: “Since we first engaged Tickets.com in 1991, we have not only seen our systems and processes advance greatly but also our relationship with the staff there.”
“The support desk is always on hand to resolve any queries that we might have and the onsite training provided is excellent. We’ve really enjoyed working so closely with the Tickets.com team over the last 25 years and look forward to many more!”
On Sunday September 18th, the theatre will celebrate its 25th Anniversary with a special Gala Concert, which will feature an all Welsh cast. Pavilion Theatre Rhyl is renowned for its variety of productions and events, making the flexibility of its ticketing system an important feature for Val and her team:
“We need to be able to determine how and when we sell tickets and thanks to Tickets.com, we are able to manage the sales process ourselves very easily and efficiently.”
The entire Tickets.com team sends huge congratulations to Val and her colleagues at the Pavilion Theatre Rhyl for achieving this fantastic milestone. Our relationship is a true partnership and we are delighted that we can continue to offer the products, technology and service to support the theatre in their determination to innovate and succeed for many more years.
For more information on the Pavilion Theatre, Rhyl, visit www.rhylpavilion.co.uk