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Venues Choose Tickets.com Technology

Venues Choose Tickets.com Technology

Tickets.com continues to welcome new and renewing clients in 2018. World Racing Group, several Minor League Baseball clubs and other unique live event venues, such as rodeos and virtual experiences, have recently upgraded to the Tickets.com ProVenue® platform.

By partnering with Tickets.com, venues gain access to box office solutions, patron-facing technology, insightful reports and analytics, and outstanding support from the team.

MyTickets™ is one of many features that venues identify as a reason for choosing to work with Tickets.com. A patron-facing tool for managing ticket inventory and account details, MyTickets puts the power directly in the patron’s hands, reducing the demand on box office staff to fulfill a variety of ticket requests. Patrons can independently renew ticket packages as well as forward, resell, purchase, and donate tickets all within their MyTickets account.

For venues, MyTickets is also a powerful tool for communicating discounts and promotions to targeted audiences, advertised to patrons directly in a “My Offers” area of their account details.

Also proving popular throughout the industry is Alfred, the new mobile ‘concierge’ technology from Tickets.com. Launched in 2017, Alfred was the first solution in the market to provide Apple® Wallet users with the ‘touchless’ convenience of Near Field Communication (NFC) —for venue entry, for example.

Jackson Hole Rodeo, Augusta GreenJackets and the Vancouver Canadians are just some of the new Tickets.com venues using Alfred to enhance their patron experience and streamline their operations.

Midway through 2018, Tickets.com has renewed or upgraded over 15 existing clients, including theaters, universities and fairgrounds; and through the remainder of the year and beyond, the allure of world-class technology and support promises to keep pace.

Tickets.com also remains committed to developing solutions that challenge industry norms and gives venues the tools they need to take their patron experiences to the next level. Tickets.com is in the business of creating unforgettable experiences and we strive to help each and every one of our clients to do the same.

Want to learn more about Tickets.com technology and services? Please contact sales@tickets.com.

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