Fanshield provides refund protection, giving fans and patrons confidence when purchasing tickets.

Seamlessly integrated into the Tickets.com checkout flow, fans can add protection at the time of purchase, giving fans and patrons confidence when purchasing tickets. If they can’t attend for a covered reason, then they simply submit a refund request through FanShield's, easy self-service process, and the Fanshield team handles refunds, support, and communication.