SEARCH ENGINE MARKETING
With over 50% of visitors coming from search engines, well-placed ads are an effective way to target your prospects at the beginning of their ticket search.
Our patron-facing ticket inventory management platform, MyTickets™, includes a venue-configurable promotions tab. This feature gives venues the ability to offer targeted discounts to specific patrons, access to special inventory, support for private pre-sales and more.
Tickets.com provides a number of analytics tools, giving you deeper knowledge of your marketing campaigns. These tools are easy to use, and provide you with actionable insight for future campaigns.
Tickets.com has launched a new cloud-based email marketing service CrowdConnect. The platform provides venues with the tools they need to easily build, execute and track email campaigns.
- MARKETING AUTOMATION
- RESPONSIVE DESIGN
- BEHAVIORAL PERSONALIZATION
- DYNAMIC CONTENT
- LIFECYCLE MARKETING
- CROSS-CHANNEL MARKETING
- DATA COLLECTION
- A/B TESTING
- DELIVERY TOOLS
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CrowdConnectPlus is a direct integration with ProVenue® that helps you sharpen campaign segmentation with key data points from your ticketing system.
CrowdConnectPlus extends the capabilities of CrowdConnect with the automated import and refresh of ProVenue patron data, eliminating the need for manual uploads.
Created from your ProVenue patron accounts and updated at regular intervals.
Email, name, company, address, phone, account ID, creation date, and more.
Protect your email sender reputation! Two-way synchronization of ProVenue email opt in/out permission with CrowdConnect subscriber lists will honor your patrons’ latest communication preferences.
Palm Desert, CA
Glen Ellyn, IL
Surprise Stadium – Surprise, AZ
The box office at City of Surprise told us that one of the questions they are constantly asked is whether the red suite section is on an upper level and if it is shaded.
We solved this problem by making the map three-dimensional and adding a roof over the suites to answer these questions. We also flipped the map around so the perspective is looking straight at home plate, giving a better idea of the entire layout of the stadium for new visitors. We stayed true to their current colors, but updated them to match the new look and the lawn and field were redesigned to look more realistic. We also kept the accessible icons in place, but changed them to black to stand out.
McCallum Theatre – Palm Desert, CA
View from stage, Elevated 3D
The McCallum is a beautiful theatre located near Palm Springs and is a gorgeous concert venue modeled after traditional European opera houses. The current navigation map did not reflect their brand or aesthetics of the theatre, and we sought out to change this while holding true to their venue.
We solved this problem by separating the map into three distinct sections. We also set the perspective from the stage looking out, so that buyers could see how things were split up in the theatre. We kept the simplicity of their old map, but updated it with colors, simple three-dimensional shapes and easy-to-read section labels. The result is an updated navigation map that contains all the info from the old map, as well as giving the viewer more information of the venue layout.
Mortensen Hall – Bushnell Center
View from stage, Elevated 3D
Mortensen Hall, located in Hartford, Connecticut is a three-tiered theatre that mixes both the old with the new, boasting striking art-deco interior, hand painted murals and state-of-the-art production equipment. The current seat map is a flat arrangement of shapes that does not provide enough information on the seats or the theatre itself.
To solve this problem, we got rid of the flat two-dimensional rendering and created a three-dimensional image that is rich with the details and colors of the actual venue. We separated the three tiers to show the consumer where their selected seats may be, as well as mimicked the look and feel of the balconies and lights. The result? A map that stays true to their brand while conveying much more information than what was previously in place.
McAninch Arts Center, College of DuPage – Glen Ellyn, IL
View from stage, Elevated 3D
The Playhouse Theatre is an intimate performance space and not your typical seating arrangement, as some aisles fit into other aisles to form a semi-circle around the stage. The standard two-dimensional rendering did not show any elevation or placement of the railings.
Details and elevation were added to the map. Railings and color were also added that are similar to the actual venue to depict a truer rendering of the theatre. The final map shows the three distinctive sections as well as encapsulates specific details of the unique venue, all while staying close to the brand and coloring of the Arts Center.
Amarillo Colliseum, Amarillo, TX
The current navigational map contained a lot of extra information that did not need to be there and the entire map looked dated. They also did not have a map that showed the arena without the portable seats in the middle of the venue.
In this particular case, details were actually removed from the original nav map. We removed the gray squares which did not give any extra information to the buyer and also updated the font to something more modern and legible. The entire map was made slightly three-dimensional to show a more realistic representation of the arena. We also created another version of the map with the center seating removed which would be used for hockey games or other events where the entire center area is the stage.
Lawrence-Dumont Stadium, Wichita, KS
Similar to the other venue maps, the current map for this baseball stadium was dated, flat and the angle was uneven and awkward. It was also hard to tell which seats were under the shade and which were not.
We flipped the stadium so that we were viewing it from the outfield to give the stadium a more balanced look, even though one side is a bit longer than the other. We also added a roof and transformed the stadium to be three-dimensional. This made the whole stadium more realistic and portrayed a more accurate image of the seats and sections of this stadium. We retained their colors and gave the field a true grass-like field, staying true to their brand and colors.
Orpheum Theatre, Wichita, KS
Details, details, details. This historic theatre, located in the heart of downtown Wichita is a gorgeous historic venue. The current seat map was a two-dimensional rendering with very little information and did not adequately showcase the venue or give the viewer an idea of where their seat would be located.
We started from scratch and used images of the Orpheum as inspiration for our new map. We kept the warm red hues of the actual theatre and incorporated it into our 3D map along with hand drawn details of the actual railing and light design. The result is an image full of information and details that stay true to the theatre while also giving information on the two tiered structure and location to the stage.
A good web app experience is so important, yet so often gets overlooked. Don’t have a full-time designer on staff? We have several! Let us help you with any design needs you may have.
Website Design or Redesign | Marketing Collateral | Web Ticketing Applications | Logo Design or Redesign
Sell More Tickets
Have your venue maps truly reflect your brand instead of using old 2D boxes, lines that don’t scale, or a format that doesn’t give ticket buyers enough information.
Designs That Fit Your Brand
Use colors and styles that match the way your actual venue looks. Don’t be satisfied with an outdated design. Make your client-facing collateral come alive with details and perspective.
Put In The Important Information
Is your box office getting the same questions over and over about your venue? Put it on the map! Easily highlight exits, accessible seats, and prices scales all on your new venue map.