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The Scottish Premiership team will introduce ProVenue® to manage all ticketing requirements from the 2019-2020 season onwards
Dundee Football Club has signed a new five-year agreement with ticketing technology provider Tickets.com, which will see the Scottish Premiership team migrate to Tickets.com’s most advanced platform, ProVenue.
The new system, which will manage all ticketing requirements for the top-tier Scottish side, will go live this summer, in time for the 2019-2020 season.
ProVenue, a browser-based, hosted web application, offers intuitive ticketing and marketing processes that will not only support an improved fan experience, but will also provide extensive data capture to help the club analyze trends to enhance fan engagement.
ProVenue’s complete inventory control will also permit the club to sell tickets across a multitude of sales channels and ticket agents, with all inventory managed centrally using built-in access functionality.
The migration to ProVenue will also support any future development. Ticket Manager Neil Cosgrove explains: “This would be a big step forward for Dundee FC and we need to be confident in the technology and infrastructure that we have in place to support the club’s growth; the switch to ProVenue is very much a part of this.”
A Tickets.com customer since 2010, Dundee FC will utilize the new fully hosted solution’s advanced features including MyProVenue™, a next-generation web application entirely devoted to optimizing the fan’s desktop and mobile ticketing experience. The intuitive interface streamlines everything, from buying tickets to managing account preferences, all within a responsive framework that works great on any device.
“At Dundee, we are dedicated to enhancing the experience for our fans and ticketing is central to this,” says Cosgrove.
“ProVenue and MyProVenue will not only improve the digital experience for the customer, but they will support our sales and marketing efforts and provide the club with a ticketing solution that underpins our aims and objectives for the future of Dundee FC.”