T.Cares Indianapolis Indians Charities Hispanic Heritage Celebration 2021

¡Pleibol! The Indianapolis Indians celebrated Hispanic Heritage with the help of Tickets.com

(Indianapolis, IN) September 17th marked a historical moment for the Indianapolis Indians. For the first time in franchise history, the Indianapolis Indians created a one-of-a-kind Hispanic Heritage celebration during the game with the help of Tickets.com.

T.Cares, the Tickets.com community outreach program and Indianapolis Indians Charities (IIC) worked together with La Plaza Inc., the longest-standing Latino nonprofit in Central Indiana to create this one-of-a-kind ¡Pleibol! experience.

The Hispanic Heritage Experience

To support the Hispanic Scholarship Fund for educational programs, social services. and workforce development efforts, IIC proudly presented La Plaza Inc. with an $8,000 check on field during a pregame ceremony. These funds will support student scholarships in $2,000 increments for the next four years.

To support the Hispanic Scholarship Fund for educational programs

T.Cares provided families within the La Plaza Inc. community with complimentary tickets and event t-t-shirts to the Indianapolis Indians game along with food and beverage vouchers.

The game began with an on-field performance by Grupo Folclorico Macehuani, an Indianapolis dance group focused on preserving Mexican culture and traditions through dance and music. Ballet Folklorico Mosaicos performed twice during the game on the dugouts after the third and fifth inning. This Indianapolis-based nonprofit, also based in Mexican culture, has traveled to Chicago, Louisville, Vincennes and beyond for performances.

on-field performance by Grupo Folclorico Macehuani

The La Plaza Inc. families and staff were also featured participants in the Play Ball and Junior Announcer openings, the Victory Field postgame ringing and pre-fireworks ‘Spark for Change’ release.

 

 

 

About Indianapolis Indians Charities (IIC)

Indianapolis Indians Charities is a tax-exempt 501(c)(3) nonprofit organization dedicated to helping youth and families grow stronger together, learn more and live healthier lives. The nonprofit is focused on supporting organizations in four areas: youth development, family success, education and neighborhood development. For more on Indianapolis Indians Charities check out its website.

About La Plaza Inc.

La Plaza Inc. strives to strengthen youth, families and community through its linguistically and culturally appropriate services and community events. This year marks 50 years as the trusted liaison between Latinos and the larger Indianapolis community. For more on La Plaza Inc. check out its website.

 About T.Cares

T.Cares is the Tickets.com community outreach program that supports nonprofit organizations and communities across the globe. It is the heart of what it means to have a human experience.

Strong partnerships with our clients and organizations help benefit the communities where we all work and live.

A small act of kindness can make a big impact on your community. Want to learn more about the Tickets.com T.Cares community outreach program? Contact us at T.Cares@tickets.com. 

Learn more about our software and services at https://provenue.tickets.com/

Interested in becoming a client? Contact us     

 

Cincinnati Reds & Tickets.com

Cincinnati Reds Renew Tickets.com Through 2026

Costa Mesa, CA – Tickets.com and the Cincinnati Reds announced today that they are renewing their long-standing partnership through 2026.   Tickets.com is proud to continue bringing the latest in ticketing technology to the Reds fans.

“Tickets.com has been a great partner of the Reds since the 2017 season and we are excited to continue the partnership to provide our fans the best ticketing experience possible,” said Aaron Eisel, Reds Vice President of Ticketing and Business Development.

ProVenue® Ticketing Technology

ProVenue is the back-office ticketing solution that houses a comprehensive suite of integrated features, products, and services to help clients enhance ticket sales, marketing efforts, and overall patron experience. Joe Choti, President & CEO of Tickets.com, added,

“We’ve enjoyed a long and great history together with both MLB and the Reds. Continuing this partnership with the Reds allows us to keep building on that foundation and provide Reds fans with the best of what’s to come from our ProVenue platform.”

Interested in tickets to a Cincinnati Reds game?  Learn More

Learn more about the Cincinnati Reds

ABOUT Tickets.com

Tickets.com is a technology solutions provider focused on building premium live event experiences for clients and patrons. Established in 1995, Tickets.com has been the technology provider for over 1MM live events across the globe. Our team is dedicated to developing and delivering the most innovative and modern ticketing technology in the world. Through strategy, partnership, and innovation, Tickets.com is on a mission to disrupt the ticketing industry and provide the best live experiences.

Learn more about our software and services.

Vaccinated Sections

San Francisco Giants Offer More Fan Ticket Options & Vaccinated Seating Sections

San Francisco, CA (May 3rd, 2021) – Earlier this month, the San Francisco Giants welcomed baseball fans back to Oracle Park with limited seating capacity.  As is the case with the rest of the live event world, seating capacity continues to evolve as health conditions improve.  By their second homestand, the Giants were able to expand seating capacity by introducing vaccinated sections within Oracle Park.

The new vaccinated seating sections are separate from the physically-distanced, pod seating areas and allow for more fans to attend upcoming games.

With these sections now on sale to the public, fully vaccinated fans can choose to purchase single tickets, tickets for odd-numbered party sizes, or buy tickets for larger groups. Additionally, socially distanced seating pods remain a viable option for any fan. The ticket purchase options are managed within MyProVenue™, the patron-facing web application for tickets organized by each protected sales group.  MyProVenue allows the Giants and Tickets.com to efficiently manage the seating inventory to ensure that the new vaccinated seating sections won’t overlap with the pod-seating sections.  Ashley Connor, Sr. Manager Ticket Solutions, San Francisco Giants commented,

“Protected Sales Groups allowed us to offer fans seating at their comfort level while managing complex seating requirements. We recognized that optionality is important to fans as we gradually increase seating capacity based on approval from local public health officials. Protected Sale Groups enables us to rollout vaccinated or social distance seating based on fan demand without rescaling the seating manifest in advance.”

At Oracle Park

On site, the Giants used Near Field Communications (NFC) ticket scanning at entrances and kept fan contact to a minimum by seating fans at a physical distance from one another.  Using the Janam® handheld scanners, Apple Wallet™ & Google Pay™ NFC  digital tickets are validated by Alfred™, the all in-one access control solution from Tickets.com.

As capacity constraints continue to evolve, the SF Giants and Tickets.com stand ready make quick adjustments to deliver the best fan experiences at the ballpark.

Learn More about the Single Game Tickets & Vaccinated Sections

Learn More About the San Francisco Giants

Check out their schedule to get Tickets

About Tickets.com

Tickets.com is a technology solutions provider focused on building premium live event experiences for clients and patrons. Tickets.com has been the technology provider for over 1MM live events across the globe. Our team is dedicated to developing and delivering the most innovative and modern ticketing technology in the world. Through strategy, partnership, and innovation, Tickets.com is on a mission to disrupt the ticketing industry and provide the best live experiences.

Learn more about our software and services Contact Us

Baseball is Back 2021

Getting Back to Fans in Stands – Baseball Season Is Back!

April 1, 2021 – Costa Mesa, CA.  Play Ball!  It seems like a lifetime since the World Series at Globe Life Field. Subsequently, Tickets.com and Major League Baseball have come a long way to build a comprehensive plan by expanding technology, hardware, and services to support the reopening of stadiums across the nation to fans.

Utilizing in-depth safety precautions and security measures at the ballpark, fans can expect a safe, clean, and friendly environment to enjoy baseball.  Fans can also expect more from their ticketing by utilizing Tickets.com’s powerful, enterprise-grade products, including a redesigned digital ticket purchase flow in MyProVenue™ with detailed safety information, plus pod-style seating to maintain physical distance in the upcoming season.  Here are some things to expect for the upcoming MLB season:

Optimized Seating & Ticket Sales:
  • Clubs with limited capacity due to social distance seating considerations have optimized seating and defined purchasing scenarios in order to safely invite fans into the stands using ProVenue®,  our back-office ticketing solution.
  • Ticket purchasing has been configured to maximize the available inventory while maintaining the integrity of the applicable “pod” or seating group.
  • Season Ticket holders and returning fans will be able to consume their Account Credits online to enable flexibility and get them to as many games as possible.
Digital Tickets and Increased Safety Information:
  • Tickets.com has made it easier than ever for fans to purchase digital tickets using MyProVenue on their mobile device or desktop, including support for Mastercard Click to Pay.
  • As capacity constraints lessen and more fans return, on-site messaging via QR codes may be available to help support fans making self-service purchases as a ‘contactless box office’ while continuing to limit contact with ballpark staff.
  • Fans can also expect staggered physical entry in some cases, reducing potential crowds as a safety precaution.  Using ticket validation rules in ProVenue and more detailed ticket information on-site and on the MyProVenue digital ticket, fans will enter in ways that adhere to safe distance practices.
  • Additional Health Surveys will be used at certain ballparks through the MLB Ballpark app.
Frictionless Ballpark Entry :
  • Gate and suite entrances will also utilize a more frictionless ticket validation experience running on Alfred™, the Tickets.com mobile concierge. Alfred validates tickets and seamlessly synchronizes information with ProVenue, the back-office ticketing platform, providing ballparks with a more comprehensive look at each entrance, such as volume of fans by location.
  • The widespread use of digital tickets on mobile devices within MyProVenue makes entry into the ballpark simple for fans and speedy to validate using Alfred.
  • Using a variety of devices, such as pedestals and hand-held scanners, clubs will provide a digital and, in some cases, contactless ticket validation experience for fans.  Contactless tickets use Near-Field Communication (NFC) with Apple® Wallet and Google Pay™ to make the fan entry faster by triggering validation from the mobile device when in near proximity to the pedestal or hand-held scanner.  There is no need to find or scan a barcode to get into the game.

It’s time to get excited about a new season of baseball, there is history to be made with fans in the stands.  Play Ball!

About Tickets.com

Tickets.com is a technology solutions provider focused on building premium live event experiences for clients and patrons. Established in 1995, Tickets.com has been the technology provider for over 1MM live events across the globe. Our team is dedicated to developing and delivering the most innovative and modern ticketing technology in the world. Through strategy, partnership, and innovation, Tickets.com is on a mission to disrupt the ticketing industry and provide the best live experiences.

Learn MoreContact Us

Tampa Bay Rays Introduce Flexible Season Memberships

St. Petersburg, Fla. (Feb. 19, 2021) – The American League Champion Tampa Bay Rays announced a new and innovative Season Membership model powered by Tickets.com. As the Rays prepare for the long-awaited return of fans to Tropicana Field for the 2021 regular season, they have adapted to meet new fan needs in ticketing and experiences.

The Membership

New this season, Season Member­ships allow fans a choice of six distinct membership levels, each with its own associated discounts, rewards and seating location options. When fans return to the stands, Season Memberships offer the flexibility to redeem credit for as many games as fans would like to attend in a way that best fits their schedule

“A season membership provides a great way to join the Rays family while receiving tremendous flex­ibility and value, along with priority access to tickets and incredible benefits throughout the year,”

said Rays Vice President of Ticket Sales & Service Jeff Tanzer.

Safety

With safety in mind, socially distant seating is a priority for the Rays. They continue to work with Major League Baseball and local public health officials to determine when and how to safely welcome fans back to Tropicana Field. Plans include health and safety protocols, such as reduced capacity, socially distant seating and mandatory face masks.

The Rays intend to announce further information prior to the start of the season. If games are impacted by COVID-19, season members with tickets to impacted games will receive credit to their MyProVenue™ MyTickets™ account for future ticket purchases or as a refund to the original method of payment.

Fan Experience

Fans with memberships can easily log into MyProVenue™ to see details on their membership level and to manage their seating choices.

In addition, current Rays Season Members will be notified in the coming weeks on how to select their new Season Membership package for the 2021 season.

For more information or to purchase a Season Membership, fans can visit RaysBaseball.com/SeasonMembership, call 888-FAN-RAYS or email tickets@raysbaseball.com.

ABOUT Tickets.com

Tickets.com is a technology solutions provider focused on building premium live event experiences for clients and patrons. Established in 1995, Tickets.com has been the technology provider for over 1MM live events across the globe. Our team is dedicated to developing and delivering the most innovative and modern ticketing technology in the world. Through strategy, partnership, and innovation, Tickets.com is on a mission to disrupt the ticketing industry and provide the best live experiences.

Learn more about our software and services at If you are interested in learning more about Memberships & Loyalty programs, or becoming a client, please contact us.

ABOUT Tampa Bay Rays

The Tampa Bay Rays mission is to energize the community through the magic of Rays baseball. The organization is committed to building a strong community bond through meaningful interactions and charitable donations, and has proudly represented Major League Baseball since 1998.

Memorial Day: Remember & Honor

Today we honor the men and women who have made the ultimate sacrifice serving our nation.  We also would like to recognize the U.S. military, our veterans, and all of the first responders on this day.

Experience is everything to us at Tickets.com.  Through our T.Cares initiative, we partner with non-profit organizations to build unforgettable event experiences for individuals and their families.  Throughout the years we have gifted experiences to our military heroes with the help of the non-profit organization, Vet Tix.

One of our most unforgettable experiences was in Surprise, Arizona.  This year we had the pleasure of inviting service members, veterans, first responders, and their families to join us in Surprise, Arizona at Surprise Stadium for seven Baseball Spring Training games through Vet Tix.  As baseball fans wait for the season to come, we remember these special moments.

Our honored guests were given premium seats, ‘Baseball Bucks’, a public announcement, and as a special tribute, each guest took to the mound and threw out the first pitch before each of the seven games. 

Thank you to Vet Tix for this memory, we look forward to building new experiences with you again soon. 

About Vet Tix: 

Vet Tix * provides tickets to events which reduce stress, strengthen family bonds, build life-long memories and encourage service members and veterans to stay engaged with local communities and American life. We support our troops by honoring their service and providing positive family and life experiences, during and after their years of service to our country.

If you have the means to do so, please take a minute and donate to our friends, an amazing organization that supports Veterans and first responders across the country, Vet Tix – donate link https://www.vettix.org/donate.php

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