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64th Annual DAYTONA 500 Packed House Powered by Tickets.com

64th Annual DAYTONA 500 Packed House Powered by Tickets.com

Daytona, FL – Racing fans are ready for Daytona!  The 64thAnnual DAYTONA 500 will have a packed house according to Daytona International Speedway President, Frank Kelleher, “The fans have definitely spoken. We’re going to have a packed house for the 64thAnnual DAYTONA 500, and we are happy to showcase a multitude of other opportunities for fans to be a part of the Great American Race, in addition to all of the other racing action that makes up Speedweeks Presented By AdventHealth.”

This iconic and momentous event is not to be missed. The 64thAnnual DAYTONA 500 is the race where a victory is life-changing and career-defining. With a host of events during Speedweeks leading up to the DAYTONA 500, the energy, excitement, and power of being on-site live is palpable.  Fans are ready to witness the event of a lifetime.

Tickets.com is proud of its technology partnership with NASCAR and thrilled to see a packed house of fans at the 64thAnnual DAYTONA 500,” Joe Choti, President and CEO, Tickets.com.

Learn more about this not-to-be-missed event.

Tickets.com’s Alfred™ to Provide Contactless Ticketing Convenience for Fans at NASCAR’s DAYTONA 500 and DAYTONA Speedweeks Events

COSTA MESA, Calif. (February 8, 2021) – Tickets.com announced today its new Alfred mobile platform will power the access control for the start to NASCAR’s 2021 season with DAYTONA Speedweeks presented by AdventHealth events and the DAYTONA 500 at Daytona International Speedway. To provide a tap-and-go experience that moves fans quickly into the venue, NASCAR…

T.Cares Indianapolis Indians Charities Hispanic Heritage Celebration 2021

¡Pleibol! The Indianapolis Indians celebrated Hispanic Heritage with the help of Tickets.com

(Indianapolis, IN) September 17th marked a historical moment for the Indianapolis Indians. For the first time in franchise history, the Indianapolis Indians created a one-of-a-kind Hispanic Heritage celebration during the game with the help of Tickets.com.

T.Cares, the Tickets.com community outreach program and Indianapolis Indians Charities (IIC) worked together with La Plaza Inc., the longest-standing Latino nonprofit in Central Indiana to create this one-of-a-kind ¡Pleibol! experience.

The Hispanic Heritage Experience

To support the Hispanic Scholarship Fund for educational programs, social services. and workforce development efforts, IIC proudly presented La Plaza Inc. with an $8,000 check on field during a pregame ceremony. These funds will support student scholarships in $2,000 increments for the next four years.

To support the Hispanic Scholarship Fund for educational programs

T.Cares provided families within the La Plaza Inc. community with complimentary tickets and event t-t-shirts to the Indianapolis Indians game along with food and beverage vouchers.

The game began with an on-field performance by Grupo Folclorico Macehuani, an Indianapolis dance group focused on preserving Mexican culture and traditions through dance and music. Ballet Folklorico Mosaicos performed twice during the game on the dugouts after the third and fifth inning. This Indianapolis-based nonprofit, also based in Mexican culture, has traveled to Chicago, Louisville, Vincennes and beyond for performances.

on-field performance by Grupo Folclorico Macehuani

The La Plaza Inc. families and staff were also featured participants in the Play Ball and Junior Announcer openings, the Victory Field postgame ringing and pre-fireworks ‘Spark for Change’ release.

 

 

 

About Indianapolis Indians Charities (IIC)

Indianapolis Indians Charities is a tax-exempt 501(c)(3) nonprofit organization dedicated to helping youth and families grow stronger together, learn more and live healthier lives. The nonprofit is focused on supporting organizations in four areas: youth development, family success, education and neighborhood development. For more on Indianapolis Indians Charities check out its website.

About La Plaza Inc.

La Plaza Inc. strives to strengthen youth, families and community through its linguistically and culturally appropriate services and community events. This year marks 50 years as the trusted liaison between Latinos and the larger Indianapolis community. For more on La Plaza Inc. check out its website.

 About T.Cares

T.Cares is the Tickets.com community outreach program that supports nonprofit organizations and communities across the globe. It is the heart of what it means to have a human experience.

Strong partnerships with our clients and organizations help benefit the communities where we all work and live.

A small act of kindness can make a big impact on your community. Want to learn more about the Tickets.com T.Cares community outreach program? Contact us at T.Cares@tickets.com. 

Learn more about our software and services at https://provenue.tickets.com/

Interested in becoming a client? Contact us     

 

Wolf Trap and Tickets.com bring the remarkable to Shriners Hospitals for Children® patient

( Vienna, VA) – September marks the start of fall and the end of the summer season at the Filene Center at Wolf Trap. To mark the end of the season, Wolf Trap Foundation for the Performing Arts and Tickets.com put together a special experience for an extraordinary Shriners Hospitals for Children patient, José and his family.

José the Musician:

The Philadelphia team at Shriners Hospitals for Children has seen lots of talented patients pass through their doors. Few patients have had the ability to quiet a room like José.

José, professionally known as José André, is a piano prodigy who plays Jazz, Bossa Nova, Latin American, and World Music. He also happens to be blind.  At the young age of 16, he has already performed at the Kennedy Center Millennium Stage, Blues Alley, and the Library of Congress. He has also performed internationally in Rome, Kuala Lumpur, and Finland. Along the way, he has shared the stage with various notable artists, including Grammy winners Marcus Miller and Renée Fleming.

José has been playing piano since he was three and a half years old and what is even more surprising is that neither of his parents are serious musicians. He plays the piano by ear and loves to improvise and play along with others. Although he still shares similar interests with many other teenagers, José’s biggest passion has always been music.

“I feel happiness and joy when I play the piano because music is life for me,” said José.

The Wolf Trap and Tickets.com Experience:

To celebrate this incredible musician, Wolf Trap and Tickets.com treated José and his family to a musical evening under the stars featuring Lake Street Dive, a quartet known for their indie rock infused take on classic jazz and soul.

The evening included VIP seats to the Lake Street Dive concert on September 9, exclusive access to Wolf Trap’s Encore Circle Lounge and dinner accommodations on site at The Fermented Pig BBQ at OVATIONS with complimentary drinks, and gifts from Tickets.com and Wolf Trap.

More About José:

Born with cerebral palsy, José began his Shriners Hospital journey after his mother, Giovanna, saw a TV commercial that encouraged her to reach out to the hospital. They were looking for alternative treatments to help with José’s walking.

Over the years, José has received surgery and physical therapy to help straighten and strengthen his legs.. Many staff have come to know him as a hard-working patient with an winning smile and positive attitude about life.

“José is an incredible young man with a huge heart, and it is always a pleasure working with him to help him walk with his walker so he can be more independent when not in his wheelchair,” said Mallory Meyer, DPT, senior physical therapist. “Regardless of what José is going through, he always ensures that the people around him are doing well and can bring a smile to anyone’s face by simply saying hello, talking about football (soccer), and of course by using his incredible talent of playing the piano so beautifully.”

Most people would never know the amount of pain José experienced while walking. Although his walking has improved significantly, he still uses his wheelchair for long distances. He and his parents are grateful for all the profound effect that Shriners Hospital has had on José’s life.

“The care received at Shriners [Hospital] made a huge impact on his life,” said José’s mom, Giovanna. “His legs are straighter because of his surgery. His physical therapy helps him gain strength in his legs, and his occupational therapy helps him gain independence in his daily living skills. José also got a customized wheelchair that he uses for school and helps make things a lot more comfortable for him.”

José’s mom/manager continues to share his story as they travel around the world. She hopes that she can encourage other parents to seek care for children with special needs and that José inspires others with disabilities to follow their dreams.

“José Andre has a special journey, and he has been fortunate to meet people that care for him and helped him achieve his goals,” said Giovanna. “His goal is to be able to have a life that is not defined by his disabilities, but it is modeled by his abilities.”


About Shriners Hospitals for Children

Philadelphia provides specialty orthopedic care to the Philadelphia community and beyond.  We are a non-profit hospital caring for children for over 95 years with routine and rare orthopedic conditions, including fractures, sports injuries, scoliosis, and spinal cord injuries. We offer surgical, non-surgical, and rehabilitative services using innovative and advanced technology.

For more information, please visit: www.shrinersphilly.org

If you would like to make a donation to help José and other children like him the Philadelphia Shriners Hospital, please visit: https://lovetotherescue.org/

 About Wolf Trap

Wolf Trap Foundation for the Performing Arts, a 501(c)(3) nonprofit, produces and presents a full range of performance and education programs in the Greater Washington area, as well as nationally. Wolf Trap features three performance venues: the outdoor Filene Center and Children’s Theatre-in-the-Woods, both located at Wolf Trap National Park for the Performing Arts, and The Barns at Wolf Trap, located down the road from the national park and adjacent to the Center for Education at Wolf Trap. The 7,028-seat Filene Center is operated in partnership with the National Park Service and annually showcases an extensive array of diverse artists, ranging from pop, country, folk, and blues to classical music, dance, and theatre, as well as multimedia presentations, from May through September. The Barns at Wolf Trap is operated by Wolf Trap Foundation year-round, and during the summer months is home to the Grammy-nominated Wolf Trap Opera, one of America’s outstanding professional training programs for early career opera singers. Wolf Trap’s education programs include the nationally acclaimed Wolf Trap Institute for Early Learning Through the Arts, Children’s Theatre-in-the-Woods, a diverse array of arts education classes, grants, and a nationally recognized internship program.

About T.Cares

T.Cares is the Tickets.com community outreach program that supports non-profit organizations and communities across the globe. It is the heart of what it means to have a human experience.

Strong partnerships with our clients and organizations help benefit the communities where we all work and live.

A small act of kindness can make a big impact on your community. Want to learn more about the Tickets.com T.Cares community outreach program? Contact us at T.Cares@tickets.com

 

 

Tickets.com supports Wolf Trap at the 50th Anniversary Gala

Tickets.com supports Wolf Trap at the 50th Anniversary Gala

(Vienna, VA) – Last weekend, Tickets.com was proud to sponsor the Wolf Trap Foundation for the Performing Arts 50th Anniversary Gala, an event as bright and beautiful as the venue. All proceeds from the event directly support Wolf Trap Foundation’s arts and education community programs.

The evening began with a sip at the cocktail reception and sparkling conversations.  Dinner was served in the recently renovated open-air pavilions located throughout the Park, whose grand, heavy timber, al-fresco structures were trimmed from table-top to tree-lines with lanterns, and décor that echoed of the natural surroundings. The dining experience was both elegant and fantastical with a locally sourced, fall-inspired menu.  After dinner, guests were escorted to the Filene Center for remarks from Wolf Trap Foundation leadership and a private performance by The Avett Brothers.

Wolf Trap 50th Anniversary Gala
Wolf Trap 50th Anniversary Gala

© Tony Powell. Wolf Trap 50th Anniversary Gala. September 25, 2021

Avett Brothers perform a private concert for Wolf Trap Gala Guests

© Lock & Company Co. Wolf Trap 50th Anniversary Gala. September 25, 2021

The Avett Brothers Performance

© AE Landes. Wolf Trap 50th Anniversary Gala. September 25, 2021

After Party at Wolf Trap

© Tony Powell. Wolf Trap 50th Anniversary Gala. September 25, 2021

© Tony Powell. Wolf Trap 50th Anniversary Gala. September 25, 2021

Wolf Trap 50th Anniversary GalaAvett Brothers perform a private concert for Wolf Trap Gala GuestsThe Avett Brothers PerformanceAfter Party at Wolf Trap

The Filene Center

The Filene Center at Wolf Trap is an amphitheater built to embrace the beauty of the surrounding National Park while providing an exceptional venue in which to host performances from May through September each year. Performances cover the full spectrum of music and performing arts genres and patrons choose from covered seats within the cathedral-like open air pavilion or spreading out on the lawn under the stars.

Tickets.com is proud to ticket these exceptional performances and be part of the unparalleled experience that Wolf Trap provides to patrons.

At the conclusion of the concert, there was a celebratory after party in the open-air pavilions that included an infinity dance floor, interactive Wolf Trap trivia, imaginative experiences such as glittered champagne cocktails, and creative desserts with an unending conveyor belt of confections and a deconstructed apple pie.

Although the Filene Center performances have concluded this season, tickets are available now for The Barns at Wolf Trap performances and patrons can still experience exploring the 117 acres of Wolf Trap National  Park for the Performing Arts.

About Wolf Trap

Wolf Trap Foundation for the Performing Arts is the official partner to the National Park Service in providing concert and performance programming within the park. As a nonprofit organization, Wolf Trap Foundation is dedicated to creating excellent performing arts experiences for the enrichment, education, and enjoyment of diverse audiences.

Wolf Trap National Park for the Performing Arts is a majestic natural setting for over 100 performances across all genres every summer. Home to the architecturally stunning Filene Center and the charmingly intimate Children’s Theatre-in-the-Woods, the 117-acre Park offers dining and hospitality amenities throughout the summer season, and year-round recreational opportunities, including hiking trails, picnic areas, and sledding.

Learn More

Welcome Harris County-Houston Sports Authority

The Harris County-Houston Sports Authority Brings World Table Tennis Championships to the US Using Tickets.com Technology

Costa Mesa, CA – It’s official, the Harris County-Houston Sports Authority (HCHSA), host of world-class, professional and regional sports events, has announced Tickets.com as their new ticketing technology provider for the World Table Tennis Championships (WTTC), this November.

“We are honored to be the first city in the Americas to host the WTTC”, said HCHSA Vice President Chris Massey. “Houston is known for producing elevated sporting events for fans, from start to finish. A good ticketing platform is essential because it serves as the first touchpoint that enhances our fan’s sporting experience. We are pleased to be working with Tickets.com to help us provide a premier experience for this historic moment in Houston!”

About World Table Tennis Championships

For the first time in the history of the sport, the World Table Tennis Championship will be held in the US at the George R. Brown Convention Center in Houston, Texas.  This flagship event of the International Table Tennis Federation (ITTF) will run November 23-29 with tickets now on sale to the public.

“We’re thrilled to be part of this historic moment for the World Table Tennis Championship as the official ticketing software provider.  Our ProVenue technology will help enable HCHSA and its fans alike to enjoy a safe and secure event experience,” said Tim Snyder, Vice President Business Development, Tickets.com

The Latest Ticketing Technology

The HCHSA will be operating on the Tickets.com suite of ticketing software including the ProVenue® platform, a full-service integrated ticketing solution designed to enable ticket sales, capture and optimize fan data.

In addition, the HCHSA will be showcasing their own brand to fans utilizing MyProVenue™, the patron-facing web application, entirely devoted to optimizing the fans’ desktop and mobile ticketing experience. The intuitive interface streamlines the actions of buying tickets and managing account preferences, all within a responsive framework that works flawlessly on any device. MyProVenue focuses on the Houston Sports fan experience, providing a higher level of flexibility and usability as they gear up for the World Table Tennis Championships.

Get tickets to the World Table Tennis Championship: here.

Interested in becoming a client? Contact us

About Harris County – Houston Sports Authority

The Harris County-Houston Sports Authority maintains the facilities and services the debt of the world-class, professional sports venues it was created to build. To support this primary mission, Houston Sports serves as a leading proponent for attracting sporting events to Houston and for promoting the city as a home for sports-related activities, to ultimately enhance Houston’s economic development and bring better quality of life for its residents. Houston Sports also created the annual Houston Sports Awards to honor the area’s outstanding athletes. www.houstonsports.org

CrowdConnect Email Marketing: Stop Sending to SPAM and Junk

Email Marketing: SPAM-less

Are your emails falling into SPAM traps? Event messages getting missed by potential patrons? Consider these tips to improve your message deliverability.

What is a SPAM Trap?

A SPAM trap is how an Internet Service Provider (ISP) protects subscribers from getting unwanted and unsolicited mail from ever reaching an inbox.  If caught in the trap, your IP address and your ‘from domain’ will be blocked.

How does it affect my event marketing?

When your domain and IP address get blocked, your marketing messages don’t reach your subscribers’ inboxes, your deliverability rates sink, and restoring your venue’s reputation can becoming a large undertaking.

Here are some tips to keep your messages out of SPAM and junk mail:

Who Gets Your Messages…?

Make sure you create a permission-based subscriber list and continue to focus on those who engage with your messages.  The Open Rate and Click Rates are key indicators in this area.

Content is King!

  1. Create content that is relevant, engaging to your subscribers and keep testing to optimize your performance.  Read more about A/B testing.
  2. Using a wide array of styles, colors, and font sizes (especially larger then 12pt) can be a formatting no-no and easily make your subscribers think your email is SPAM.  So, stick to a simple palate.

Subject Lines Matter! 

Besides creating an incentive to read an email, subject lines can encourage subscribers to mark your messages as SPAM.  Consider the following when creating your subject lines:

  1. Using ALL CAPS can appear as if you are shouting.  Make sure whatever you capitalize actually needs it – when in doubt – skip the CAPS.
  2. Multiple exclamation points don’t necessarily create a sense of drama, they can come across as false enthusiasm.  Instead consider focusing your subject line on relevant, thought-provoking copy.
  3. Just like multiple exclamation points, using too many Emojis can affect your deliverability.  Consider what Emoji is relevant, and how many, if any, are necessary for your target audience.  Read more about using Emojis.
  4. Special characters like “$” and “#” can also trigger your subscribers to think your email is SPAM.  So, if you don’t need them, leave them out.
  5. There are a lot of words that SCREAM SPAM and can quickly get you blacklisted.  Make sure to avoid using words/phrases like: “Free”, “Best Price”, “No Obligation”, “Discount”, “Will not Believe Your Eyes”, “Why Pay More”, “This isn’t Spam”, “This Won’t Last”.  Instead try focusing on subjects with personalization, such as “Hi [Name], do you want to go to a concert?”  Check out this list of SPAM trigger words.

Interested in CrowdConnect the Tickets.com official email marketing platform powered by WhatCounts? Learn More.

Cincinnati Reds & Tickets.com

Cincinnati Reds Renew Tickets.com Through 2026

Costa Mesa, CA – Tickets.com and the Cincinnati Reds announced today that they are renewing their long-standing partnership through 2026.   Tickets.com is proud to continue bringing the latest in ticketing technology to the Reds fans.

“Tickets.com has been a great partner of the Reds since the 2017 season and we are excited to continue the partnership to provide our fans the best ticketing experience possible,” said Aaron Eisel, Reds Vice President of Ticketing and Business Development.

ProVenue® Ticketing Technology

ProVenue is the back-office ticketing solution that houses a comprehensive suite of integrated features, products, and services to help clients enhance ticket sales, marketing efforts, and overall patron experience. Joe Choti, President & CEO of Tickets.com, added,

“We’ve enjoyed a long and great history together with both MLB and the Reds. Continuing this partnership with the Reds allows us to keep building on that foundation and provide Reds fans with the best of what’s to come from our ProVenue platform.”

Interested in tickets to a Cincinnati Reds game?  Learn More

Learn more about the Cincinnati Reds

ABOUT Tickets.com

Tickets.com is a technology solutions provider focused on building premium live event experiences for clients and patrons. Established in 1995, Tickets.com has been the technology provider for over 1MM live events across the globe. Our team is dedicated to developing and delivering the most innovative and modern ticketing technology in the world. Through strategy, partnership, and innovation, Tickets.com is on a mission to disrupt the ticketing industry and provide the best live experiences.

Learn more about our software and services.

University of the Pacific Shoots Hoops with Tickets.com Technology

Costa Mesa, CA (May 28th, 2021) – It’s official, the University of the Pacific, home of the Tigers, has announced Tickets.com as their new point guard for ticketing just in time for the Men’s and Women’s Basketball season ticket renewals. In addition to basketball, Tickets.com will also be used for Baseball, Softball, Volleyball, Men’s & Women’s Water Polo, and the Conservatory of Music.

“We’re thrilled to be chosen as the official ticketing software provider for the University of Pacific.  Our ProVenue technology will help enable students and patrons alike to enjoy a safe and secure event experience,” Tim Snyder, Vice President Business Development, Tickets.com

The Latest Ticketing Technology

The University of the Pacific will be operating on the Tickets.com suite of ticketing software including the ProVenue® platform, a full-service integrated ticketing solution designed to enable ticket sales, capture and optimize patron data.

In addition, the University of the Pacific will be showcasing their own brand to patrons utilizing MyProVenue™, the patron-facing web application, entirely devoted to optimizing the patrons’ desktop and mobile ticketing experience.  The intuitive interface streamlines the actions of buying tickets and managing account preferences, all within a responsive framework that works flawlessly on any device.  MyProVenue focuses on the University of the Pacific  patron experience, providing a higher level of flexibility and usability compared to traditional e-commerce platforms.

To complete the seamless ticketing experience the University of the Pacific will be utilizing Alfred as their complete all-in-one access control solution from Tickets.com.  Using Alfred, they can streamline attendance,  and create a frictionless venue entry for patrons and box office staff.

And More

The University of Pacific is dedicated to advancing their technology and plan to explore the over 80 registered developer solutions offered from Tickets.com,

“We felt like the Tickets.com system would be the best fit for Pacific Athletics. It offers us technology that we did not have before, while also being easy to use for our fans. ” Director of Athletics Janet Lucas.

The Registered Developer Program allows for third-party applications to become certified and integrate with ProVenue via API to expand delivery, transactions, reference, account / inventory management, market offers, and more.    Plus, this program offers data feeds, and database replication to push innovation and clients’ needs at the forefront of Tickets.com solutions and the possibilities are endless.

For more information the University of the Pacific, check out their website.

Interested in Men’s & Women’s Basketball Season: Click Here

About Tickets.com

Tickets.com is a technology solutions provider focused on building premium live event experiences for clients and patrons. Tickets.com works with over 37 universities, is the official league ticketing provider for MiLB, USL, and Nascar.

Established in 1995, Tickets.com has been the technology provider for over 1MM live events across the globe. Our team is dedicated to developing and delivering the most innovative and modern ticketing technology in the world. Through strategy, partnership, and innovation, Tickets.com is on a mission to disrupt the ticketing industry and provide the best live experiences.

Learn more about our software and services.

If you are interested in becoming a client, please contact us.

University of Nevada, Las Vegas Performing Arts Center: Live & Streaming Virtual Events

LAS VEGAS, NV – The University of Nevada, Las Vegas Performing Arts Center (UNLV Performing Arts Center) has shared a ticketing partnership for over 30 years with Tickets.com.  The UNLV Performing Arts Center is host to classical music, self-titled events, performance series from New York, around the world, and more.   Since 1990, Tickets.com and the UNLV Performing Arts Center have ticketed inspiring performances to the campus community.

Like so many venues, the last year for the UNLV Performing Arts Center was filled with unforeseen schedule interruptions and new restrictions for the safety and health of performers, staff, and patrons.  Faced with many challenges, the UNLV Performing Arts Center and Tickets.com persevered and converted many performances to virtual events.

The Technology

Through modifications in setup and purchase flow, the UNLV Performing Arts Center leveraged ProVenue®, Tickets.com’s comprehensive ticketing solution, and MyProVenue™, the patron-facing digital ticket complement, to ticket both Live and Pre-Recorded events.

Adjustments included educating patrons on new processes, updating delivery type, adding information to confirmation emails, and generating extra email communication for virtual links close to the event(s).

Education

As part of the patron adjustment period to virtual, the UNLV Performing Arts Center created and distributed a number of videos to help explain streaming, ticketing, and accessing virtual events.

WatchThree ways to bring your tickets with you to an event”

 

More resources:

Live & Pre-Recorded Events

With a mixture of tastes and disciplines, the UNLV Performing Arts Center was able to host several live and pre-recorded events.  In February, the UNLV Performing Arts Center hosted “Live from the UNLV PAC: Ricardo Cobo in a Benefit Concert,” a virtual event that patrons/students could watch live with proceeds to help cover some costs the UNLV Performing Arts Center incurred due to the pandemic.  Other pre-recorded events, such as “Sur La Table,” which runs through April 30th, are available for patrons to stream during a set time period.

University of Nevada, Las Vegas Performing Arts Center
Learn More

 

Purchase Tickets to a Virtual Event

About Tickets.com

Tickets.com is a technology solutions provider focused on building premium live event experiences for clients and patrons. Established in 1995, Tickets.com has been the technology provider for over 1MM live events across the globe. Our team is dedicated to developing and delivering the most innovative and modern ticketing technology in the world. Through strategy, partnership, and innovation, Tickets.com is on a mission to disrupt the ticketing industry and provide the best live experiences.

Learn More

The Hartford Symphony Spotlights Virtual Events

HARTFORD, CT – The Bushnell has been host to a myriad of performances in the greater Hartford area for over 90 years. Since 1992, The Bushnell and Tickets.com have shared a ticketing relationship bringing over 20,000 performances to the community.

During the last year, the COVID-19 pandemic brought venues challenges like never before, including temporary closures and new restrictions.  Throughout the pandemic, despite the restrictions and challenges, The Bushnell and Tickets.com were able to bring The Hartford Symphony Orchestra® performances to the community.

Using Tickets.com’s comprehensive ticketing solution ProVenue®, as well as MyProVenue™, the patron-facing digital ticket complement, The Hartford Symphony Orchestra held summer events with limited capacity outdoors and indoor virtual events in colder weather.

The Hartford Symphony Orchestra (HSO)

In July of 2020, HSO once again began performing live with the Summer Splash! Series.  To prioritize safety for performers as well as patrons, modifications on the ticket purchase flow and ProVenue set up had to be made including attendance caps, online-only sales, extended seat definitions for COVID waivers, and disabling ticket-forwarding.

As colder weather arrived and restrictions increased, HSO created the Spotlight Series. A brand-new way to experience the HSO, the Spotlight Series performances, which are still available through June, feature smaller ensemble collections recorded at venues in and around Hartford to be purchased and viewed as a virtual event.  For these events, The Bushnell created new delivery types and buyer types in ProVenue for streaming/virtual, as well as modified order confirmations to include a link with event information details.  Additionally in MyProVenue, featured promotions were set up to help communicate further details on these virtual events.

The Hartford Symphony Orchestra
Learn More

 

Purchase Tickets to the Spotlight Series

About The Bushnell

For 90 years, The Bushnell has been central to life in Greater Hartford serving as its unique gathering place for arts, education, and community activities.

As a dynamic 21st Century performing arts center, The Bushnell presents, creates, inspires and shares the best in the performing arts; and in partnership with others, serves as a catalyst to advance education, promote economic development and build a sense of community in Central Connecticut.

Today, The Bushnell, a 501(c)(3) not-for-profit, is the State’s largest arts organization and has been deemed a “Connecticut Cultural Treasure.”

Learn More

About Tickets.com

Tickets.com is a technology solutions provider focused on building premium live event experiences for clients and patrons. Established in 1995, Tickets.com has been the technology provider for over 1MM live events across the globe. Our team is dedicated to developing and delivering the most innovative and modern ticketing technology in the world. Through strategy, partnership, and innovation, Tickets.com is on a mission to disrupt the ticketing industry and provide the best live experiences.

Learn More
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